Operational Leadership Provide overall leadership and direction for the Maintenance Department and Roads Crew, ensuring high standards of safety, quality, and service delivery Oversee preventative maintenance, repairs, capital improvements, and infrastructure projects across common areas, amenities, buildings, and road systems Develop and implement operating plans, policies, procedures, and service standards for both departments Ensure compliance with applicable safety regulations, environmental guidelines, and governing documents Financial Management & Budgeting Prepare, manage, and administer the annual operating budgets for both the Maintenance and Roads departments Maintain full P&L accountability, including expense control, forecasting, and variance reporting Provide input into reserve studies and long-term capital planning related to infrastructure, roads, and major systems Evaluate vendor contracts and service agreements to ensure cost-effective and high-quality outcomes Staff Management & Development Lead, mentor, and develop department managers, supervisors, and frontline staff Promote a culture of accountability, professionalism, teamwork, and continuous improvement Oversee staffing plans, performance management, training, and succession planning Board, Homeowner & Community Relations Serve as a primary spokesperson for Maintenance and Roads operations to the community Attend Board of Directors meetings to present departmental reports, budget updates, and project status, and to respond to Board member and homeowner questions Communicate complex infrastructure topics clearly and professionally to non-technical audiences Address homeowner concerns and service requests with diplomacy, responsiveness, and sound judgment Vendor & Project Management Manage relationships with contractors, engineers, inspectors, and vendors Oversee bidding processes, contract execution, and project deliverables related to maintenance and roads Ensure projects are completed on time, within budget, and to specified quality standards