Duties and Responsibilities - Greet walk-in visitors; answer and route telephone calls to the appropriate area - Conduct brief informational sessions with students and prospective students regarding the accommodation process - Schedule student appointments and coordinate communications with DSS staff - Review confidential documentation to identify functional limitations related to a student’s disability - Conduct initial evaluations of student needs; develop and approve reasonable accommodations; monitor student progress and modify accommodations as needed - Coordinate testing logistics, including scheduling exams, proctoring, collecting materials, and ensuring approved accommodations are in place - Coordinate academic, housing, and testing accommodations in collaboration with DSS staff, faculty, and campus partners - Coordinate assistive technology services (e.g., recording lectures, text-to-speech, low-vision supports, equipment checkout, and basic troubleshooting) - Manage document conversion and alternative-format materials, including accessible PDFs, audio, Braille, and electronic textbooks - Coordinate video captioning and accessibility services with faculty, IT staff, and third-party vendors - Maintain confidential student records in compliance with institutional, state, and federal requirements - Assist with data collection, report generation, and program support activities - Assist with updating departmental resources (e.g., printed materials, web pages) - Build and maintain effective working relationships with a diverse population of students, faculty, staff, administrators, and external partners - Assist with monitoring and ordering office supplies - Perform other related duties as assigned by the DSS Director Qualities: - Demonstrates punctuality and dependability, including consistent attendance and timeliness - Excellent oral communication skills, including active listening, clear and professional verbal communication, and effective participation in meetings - Excellent written communication skills, including the ability to write clearly and informatively, edit for accuracy and grammar, adapt writing style as needed; ability to read and interpret written and numerical information - Strong counseling and interpersonal skills, including the ability to respond effectively to challenging or emotionally sensitive situations while meeting commitments - Ability to learn and trains others in the use of assistive technology for coursework, including, but not limited to, media captioning, accessible classrooms, text-to-speech, speech-to-text, screen readers, and other relevant software Physical Demands: - Ability to lift and carry assistive technology and office supplies. Required Qualifications – Experience, Education, Knowledge & Skills Education Required:Bachelor’s degree in relevant field. Experience Required:Three years in related field and/or experience in higher education Preferred Qualifications – Experience, Education, Knowledge & Skills Education Preferred:Master’s degree in related field. Experience Preferred: - Three years in related field and/or experience in higher education, with demonstrated proficiency in computer systems, including Banner and Accommodate - Knowledge of the medical, educational, social, and legal aspects of disabilities - Knowledge of accommodations management software, such as Accommodate The Successful Candidate Will Special Requirements Physical Demands This position has supervisory duties? No Posting Detail Information Announcement Number STAFF - VA - 2600055 P Number of Vacancies 1 Desired Start Date 07/01/2026 Position End Date (if temporary) Open Date 05/28/2026 Close Date 06/09/2026 Open until filled Yes