Lead Benefits & Retirement Project Coordinator
Memphis
Friday, 29 May 2026
Salary Range: $56,102.54 - $85,841.60 Works under the direction of the Total Rewards (TR) Senior Manager to coordinate, develop, and facilitate projects related to benefits, retirement, and other Total Rewards initiatives. Ensures project deliverables are completed on time and within scope. Research best practices to develop programs that support TR objectives. Identifies strategies to enhance employee engagement in benefits and retirement programs. Works with TR and other HR teams to define project scope, goals, and deliverables, aligning projects with organizational goals and addressing business needs. Coordinates multiple projects by planning, assessing needs, setting goals, and allocating resources. Oversees project planning and implementation to ensure timely and effective delivery. Conducts post-project evaluations to assess outcomes, identify areas for improvement, and make recommendations. Develops and delivers progress reports, proposals, and presentations. Monitors project data, analyzes progress, and drafts guidelines. Serves as a liaison and resource for internal and external contacts, providing documentation, reports, and advice to participants. Tracks and maintains accurate records for program or project activities. Assists with other projects by assigning tasks and setting priorities. Verifies data accuracy and resolves discrepancies as needed. Administers guidance, assistance, and work direction to support staff in their day-to-day job functions and responsibilities. Serves in a lead capacity to coordinate with Information Technology (IT) on benefits and retirement-related projects. Coordinates the auditing of the interface files with outside vendors, including review of weekly error reports as needed. Routinely oversees and conducts audits of benefits and retirement processes to ensure accuracy and efficiency. OTHER FUNCTIONS:Performs additional functions (essential or otherwise) which may be assigned. TYPICAL PHYSICAL DEMANDS: Requires the ability to communicate effectively both orally and in writing with staff, management, and other external agencies. Requires ability to operate standard office equipment such as a computer, telephone, and copier. TYPICAL WORKING CONDITIONS: Primarily office-based work, with occasional travel required for City meetings. Bachelor’s degree in Human Resources, Business or Public Administration, or a related field, plus four (4) years professional experience in employee health insurance and welfare benefits, including plan design, benchmarking and compliance; or any combination of experience and training which enables one to perform the essential job functions. Working experience in retirement, health, and welfare plan administration; familiarity with COBRA, HIPAA, FMLA, HSA, FSA, HDH - Ps, ERISA, and Health Care Reform is highly preferred. Working experience utilizing Oracle systems with proficiency in Microsoft Office applications (Excel, Word, PowerPoint) preferred. Working experience in developing and facilitating HR projects is preferred.