Onboarding Manager
Dallas
Friday, 29 May 2026
We're looking for a talented onboarding manager who will lead Avenue 5 onboarding programs and onboarding team to create a consistent, engaging, and operationally effective new associate experience. The onboarding manager will partner closely with career development, regional leaders, recruiting, HR, and cross-functional teams to strengthen onboarding processes, improve associate engagement, and support retention and operational readiness across the organization. Onboarding Manager Responsibilities and Objectives Lead and develop a team of onboarding specialists Manage onboarding programs and onboarding experiences for new associates across the organization Partner with operational leaders and cross-functional teams to support onboarding execution and consistency Facilitate and oversee virtual and in-person onboarding sessions Track onboarding attendance, participation, completion, and engagement metrics Create and maintain onboarding reports, dashboards, presentations, and communications Identify process improvements and opportunities to enhance onboarding effectiveness and scalability Evaluate onboarding programs and associate feedback to improve engagement, accountability, and retention Collaborate with associates and leaders to identify onboarding and training needs Support onboarding initiatives related to organizational growth and operational priorities Leadership Expectations Create accountability and consistency across onboarding programs and processes Build strong partnerships with operational and regional leaders Coach and support onboarding specialists to drive performance and engagement Influence positive associate experiences through communication, follow-through, and execution Use reporting and data to evaluate performance and improve results Education and Experience High school diploma is required. Bachelor's degree in business, education, human resources, or related field is preferred Three plus of experience in property management is preferred Three plus to five years of experience in onboarding, training, learning and development, or related field is preferred Previous leadership or people management experience is preferred Advanced level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel Experience with learning management systems and reporting tools is preferred Skills and Requirements Strong leadership, communication, and organizational skills Proficiency in project management skills to create project plans, track progress, meet deadlines, and support implementation across multiple properties or geographic areas Strong Excel and reporting skills preferred Knowledge in property management systems like Yardi, OneSite, CRM, Elise. AI, preferred Ability to analyze onboarding metrics and identify opportunities for improvement Ability to work independently and prioritize in a fast-paced environment Detail oriented with strong follow-through and problem-solving skills Excellent written and verbal communication skills Ability to collaborate effectively across departments and operational teams Scheduling Typically, normal business hours Monday - Friday in our corporate office Environment Exposure to environment typically found in an office building