Monitors expense controls and implements initiatives to achieve a 45% Operating Expense Ratio. Implements annual budget process. Monitors rent collection efforts, including accounts receivable, bad debt, evictions, and the timely approval of write-offs to achieve >1% delinquency by end of month. Increases property CNOI annually to meet or exceed property budgets. Conducts monthly financial reviews with on-site Property Managers, Senior Property Managers, Multi-Site Property Managers, and addresses variances. Partners with the VP to establish and implement a monthly forecasting process for each asset. Makes recommendations to the VP and Asset Manager for capital improvement projects within budget parameters. Holds properties accountable for company standards on curb appeal and asset preservation, and reviews with site staff during visits. Ensures marketing initiatives and advertising/leasing plans are developed and executed. Identifies and makes recommendations to VP and Asset Manager on ancillary income sources to increase property revenues. Creates and implements action plans for under-performing assets. Works with Compliance as the liaison with regulatory agencies and executes on follow-up (i.e. IHFA, HUD, etc.). Communicates with outside owners, investors, and/or delegates as appropriate. Ensures accuracy of and delivers monthly executive summary and variance reports. Ensures that owner reporting packages are accurate and delivered to clients in a timely fashion. Documents and archives all communications with owners/clients. Serves as a team member in the various processes of acquisitions, dispositions, fee managed and new construction, providing assistance and feedback on the marketability and management of assets. Participates in the completion of the due diligence process on third party management opportunities and potential acquisitions. Recruits, selects, trains, supervises, and counsels management staff in accordance with company policy and EEO guidelines. Performs employee appraisals and administers appropriate action. Develops site team members for future growth with the company. Holds teams accountable to ensure policies for property operations are adhered to. Makes recommendations to VP and HR to establish goals and incentive compensation programs for all management staff and ensures they are implemented consistently. Conducts a minimum of quarterly staff meetings with management staff to address property performance, policy issues and other corporate business. Manages employee relation issues with Human Resources. Ensures best pricing is achieved through bid process for all supplies and services, as well as cap ex managed by Property Management. Reviews EEO and EHO complaints with VP, HR, and Legal Department. Works with in-house legal counsel in managing property related litigation. Partners with support groups to effectively manage the portfolio, including Accounting, Marketing, IT, HR, Development, Construction, Compliance, and Operations. Develops, completes, and distributes all reports in a timely fashion as required. Achieves established KPI's and company goals. Works with BCS to ensure proper assignment of cap ex projects to their department and timely execution of cap ex plans. Other duties as assigned by the VP.#CC