Responsible of managing coordination of the overall operation within an assigned functional area. Primary focus should be on Safety and Compliance of EGOM and Federal regulatory compliance. Oversight of all compliance related items to insure they are current. Insures all training is current for the team on a regular basis. Monitor AA ICM audit oversight of all required functions and insure documentation is completed in accordance with ICM guidelines. Supervise the Environmental Department Coordinator to insure all regulations and environmental oversight of the station is current. Responsibilities also include agent observations and associated activities, facilitating local training programs, scheduling, and manpower utilization. Maintains supplies/inventory control logs. Prepares customer correspondence, investigates discrepancies and compiles statistical data for reports. Assists management in the completion of administrative duties and performs agent work as required. Qualifications Who are we looking for? Requirements. Minimum age of 18 High school diploma or GED equivalent; college degree preferred Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. Possess the legal right to work in the United States Must be able to read, write, fluently speak, and understand the English language and in Caribbean bases, Spanish is preferred. Demonstrates above average qualities of leadership, initiative and judgment. Must perform job functions in variable weather conditions as well as environmental conditions. Must be able to lift bags weighing up to 75 lbs. Ability to work rotating shifts including weekends, holidays and days off. College Degree preferred. Previous Public contact experience preferred. Must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Eagle, American Airlines or any other contracted airline service provided by Envoy. May be subjected to engine fumes, vehicle emissions, dust, engine noise and de-icing fluids. Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated. Must be GSC and Environmental qualified