This position functions as a work lead. The work lead provides training and consistency on inspecting facilities and authorizes the issuance of licenses for ten types of childcare facilities licenses after compliance with eight sets of rules and regulations has been verified; investigates complaints concerning children in case of Stage II complaints and documents facts on licensees for possible adverse or legal action in order to assure the safety of children in out of home settings. The Work Leader provides direction, interpretation, and consultation to those in the business of providing childcare services in all aspects of the rules and regulations, the licensing process, and the laws governing child care. They possess knowledge of rules and regulations. Completes records and reports necessary to issue licenses and ensure facilities’ compliance with rules and regulations. The Work Lead maintains records and reports necessary to be used in supervision, the assessment of caseload tracking, and other data pertinent to office operations. They provide technical expertise to various boards and review panels, such as the Colorado State Department of Social Services Appeal Panel, Institutional Abuse Review Team, local government zoning boards, community stakeholder activities, legislative activities, and other agency boards. Completes special projects associated with licensing and quality initiatives. Major job duties include, but are not limited to the following:Reviews and evaluates applications, and supporting documents including but not limited to legal documents, criminal records, child abuse and neglect records, as well as health, fire, building, and zoning department reports. Conducts inspections and interviews relevant parties to review and evaluate the facility’s programs through the analysis of documents such as policies and procedures, behavior management and discipline, staff qualifications, medical administration, floor plans, and plans for educational, community, and recreational activities. Observes and trains compliance specialist III to ensure reliability and consistency. Analyzes the application and program to determine whether a licensing inspection can be conducted or if a corrected action plan is required prior to an on-site inspection. Prioritizes, personally organizes workload to complete inspections and paperwork to ensure assigned workload is completed in a satisfactory timely manner. Identifies which of seven separate rule sets to apply to programs, based on the programs operation, policies and ages of children served. Prioritize and assign work, monitor services and products to ensure quality, timeliness, and quantity meet standards and deadlines for deliverables to meet work plan objectives. Implement methods, procedures, and processes to improve workflow and productivity. Identifies which of the seven separate rule sets to apply to programs, based on the programs operation, policies and ages of children served. Develop plans for training and development, and provide training as needed. Provides feedback and coaching, monitor performance, and contribute to each assigned employee’s annual performance plan and annual performance evaluation. Regularly review criminal background investigation reports, data entry, and investigations narratives entered into licensing system to determine if compliance specialist III’s and contract staff are fulfilling job requirements per Standard Operating Procedures. Physically inspects the facility for health, safety, and program standards and interviewing administrative staff to determine qualifications and ability to provide childcareSupports licensing unit by ensuring all licensing inspections and investigations are completed in a timely manner. Reviews report of inspection response forms and audits scanning system to ensure all required documents have been appropriately scanned into licensing systems. Provides technical expertise to various boards and review panels, such as Child and Adult Mistreatment Dispute Review Section, Institutional Abuse Review Team, local government zoning boards, community stakeholder activities, legislative activities, Child Care Associations, Child Care Resource and Referral Agencies, Early Childhood Councils and other agency boards. Completes special projects associated with licensing and quality initiatives on behalf of the Division of Early Learning Licensing and Administration. Works closely with County Departments of Human Services and law enforcement agencies to determine when allegations of abuse and neglect rise to criminal charges or county findings and make decisions on appropriate legal actions. Other duties as assigned.