Billing & Invoice Processing Prepare and issue accurate customer invoices for waste collection, recycling, and container services (roll-off, front-load, residential, etc.) Review route sheets, driver logs, and service tickets to ensure billing accuracy Apply correct pricing structures, contract terms, fuel surcharges, and landfill/tipping fees Process billing adjustments, credits, and corrections as needed Account & Data Management Maintain customer accounts in billing/ ERP systems Update service changes including new starts, cancellations, container swaps, and extra pickups Reconcile billing data against operational records and contracts Customer & Internal Support Respond to billing inquiries from customers and internal departments Investigate and resolve billing discrepancies in coordination with operations and sales teams Support collections and accounts receivable follow-up when needed Reporting & Month-End Support Assist with month-end closing activities and revenue reconciliation Generate billing summaries, aging reports, and account audits Ensure compliance with contract billing requirements and municipal agreements Required Qualifications 1-3 years of billing, accounts receivable, or accounting experience Strong attention to detail and accuracy in high-volume environments Proficiency in Excel and billing or ERP systems Excellent communication and problem-solving skills Ability to manage multiple priorities and meet deadlines Preferred Experience (Waste Industry a Plus) Experience with waste, recycling, logistics, or route-based services Familiarity with commercial vs. residential billing structures Understanding of landfill fees, recycling commodities, or municipal contracts Experience with systems such as Oracle, SAP, or industry-specific billing platforms Work Environment Office-based role with collaboration across dispatch, operations, and customer service Fast-paced monthly billing cycles with peak activity during month-end close For additional information on this role, please send Resume to josiah.woodman@gogpac.com