Defines the enterprise-wide learning strategy and vision, ensuring alignment with organizational goals, culture, and long-term workforce capability needs. Leads the design, development, and implementation of innovative learning programs that positively impact employees, customers, and organizational results. Oversees a team of managers, and learning specialists, fostering professional growth and high performance. Partners with business leaders to identify critical skills, drive capability building, and embed learning into organizational processes. Drives adoption of learning technologies, data analytics, and blended learning approaches to enhance program reach and effectiveness. Ensures all learning initiatives are measurable, evaluating impact on performance, engagement, and culture, and reporting insights to senior leadership. Supports change management and cultural transformation initiatives through targeted learning programs. Serves as a thought leader in organizational learning, representing the organization in external forums and contributing to industry best practices. Provides direction and feedback on employee goals and achievements. Conducts performance reviews Communicates clear job expectations, goals and development opportunities to employees Prepares employee development plans. Coaches, counsels and leads department employees Serves as an escalation point for interpersonal and operational employee challenges Monitors department projects to ensure projects are delivered on time, within budget and to agreed quality level. Monitors and adjusts employee workloads Gathers, tracks and reports department attainment of Key Performance Indicators (KPIs) to upper management Ensures Company procedures are followed, including the tracking and publishing of metrics Works collaboratively across departments to identify and resolve risks, conflicts and challenges, recommends resolution and implementing process improvements Stays current on the latest industry technologies, trends, and strategies; brings forward solutions and serves as a Trusted Expert Other duties as assigned Qualifications: This position requires a minimum of five years as a Manager. A minimum of 10 years professional experience with learning and development, including substantial leadership experience and enterprise program ownership required. Proficient in Microsoft Office, including Word, Excel and PowerPoint is needed. Expert ability to communicate across all levels of the organization, present complex ideas concisely and clearly articulate ideas both verbally and in writing is necessary. Excellent analytical, planning and negotiation skills are needed. Excellent interpersonal skills with the expert ability to develop strong relationships with key members of both internal and vendor teams. Demonstrated business acumen with an expert knowledge and understanding of business issues, priorities, goals, and strategy is necessary. Must be highly organized, extremely detail oriented with strong leadership experience. Maintaining confidentiality, treating others with respect and upholding Company values is a key attribute. Ability to perform in a fast-paced, goal oriented, and time sensitive environment. The ability to drive organizational transformation; communicates openly and builds consensus with stakeholders. Educational Requirements: Bachelor's degree in Instructional Design, Organizational Development, Human Resources, or a related field or equivalent experience is required. Professional certifications are a plus. Work Days Normal work days are Monday through Friday. Occasional Saturdays and Sundays may be necessary. Work Hours Normal work hours are 8:00 a.m. to 5:00 p.m. Additional hours may be necessary.