Facilitate effective operational workflow while performing complete, accurate and consistent reviews of all formulary exception medication or product requests; including review of appropriate labs and supporting documentation against pharmacy clinical criteria/ guideline, which involves referral/escalation of requests, when appropriate, to clinical experts with appropriate recommendations. Utilize appropriate approval and denial language on approval and denial messages and provide alternatives based on clinical guidelines. Communication with facilities:Maintain on-going communication with facility teammates, resolve technical processing issues, and escalate all outstanding issues including drafting written responses, correspondence, emails, and spreadsheets as needed. Ensure that current and accurate communication with facility teammates occurs in a clear, timely and concise manner. Assist with special projects as assigned by Clinical Operations management or its partners. Requirements:High School Diploma Required - Associates Preferred. Current Registered Pharmacy Technician Required 2 years of experience working in a pharmacy or other healthcare setting Required. Excellent MS Office skills, including Word, Excel, PowerPoint and Excel Required. Previous experience working in prior authorization - Preferred. Ability to travel 10% as needed. What We’ll Provide:More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out. Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more. Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform Star. Learning.