The candidate must be highly motivated, innovative, and be able to work in a fast-paced environment. The candidate must be able to quickly analyze different customer scenarios to come up with the best approach to tackle tough problems. The successful candidate will have strong analytical skills and debug methodology, strong communication skills, be self-motivated, and have a desire to help customers solve problems. KEY RESPONSIBILITIES: Directly work with customers to enable successful deployment of AMD server platforms. Provide customers technical training on AMD based platforms. Perform platform reviews (block-level, schematic, and layout review) of customer designs. Engage directly on key technical topics, issues, architecture discussions, and performance optimizations. Own and drive closure of issues reported by customers on HW and platform domain which includes. Attend regular customer calls and answer HW, platform and silicon related questions. Perform first level triage and debug for customer reported issues. Participate in joint debug at customer site as needed. Develop and present customer communications for silicon and platform issues. Co-develop technical collateral, such as application note, user guide, sample, and reference design materials. Engage directly on key technical topics, issues, architecture discussions, and performance optimizations with customers and internal teams. Collaborate seamlessly across domains including platform and silicon engineering, product management, and field application engineering. PREFERRED EXPERIENCE: 5 years / Proven track record of success working directly with customers to develop systems from concept to production. Strong knowledge in x 86 processors, DDR 5/6, CXL, PC - Ie, SATA, USB, multiprocessor systems, power management, and system management. Experience in the following area is highly preferred. Hands-on lab works. HW related issue debug on server platform. Server motherboard design. High-speed IO board design and/or signal integrity validation. Experience in the following area is plus. Power delivery design. CPU performance turning. Team player with passion and a keen sense of urgency and strong drive. ACADEMIC CREDENTIALS: Bachelors or Master’s degree in electrical or computer engineering LOCATION: Santa Clara, CA - Austin, TX - This role is not eligible for visa sponsorship. #LI-DNI