Hardware Technician – Quality (Onsite)
San Jose
Saturday, 30 May 2026
You will join the Product Development Team as a Hardware Technician – Quality. We collaborate with ASIC design teams as well as several peer groups in Supply Chain Operations to influence Cisco Silicon One Productization Strategy. Responsibilities include:Coordinating with vendors for quality and reliability activities and track RMA and Qual. samples. Responsible for receiving, labeling and safely storing qualification and customer return samples. Recording qualification test status and reporting the results to respective engineers. Organizing and storing samples in accordance with industry compliance requirements. Cleaning and maintaining lab equipment, including recalibration of equipment as needed. Maintaining equipment records and daily work logs. Perform inspection for incoming RMA units, capture the IQC images and record the details. Report the incoming RMA units to Quality team. Track the upcoming RMA units and work with Cisco logistics team for shipments/delivery. Minimum Qualifications 5 years’ experience as IC hardware technician with hands-on experience in samples and hardware inventory management, shipping/receiving, conducting inspection of samples and logging status. Experienced with organizing, storing samples and maintaining records and daily work logs. Proficient in issue tracking and project management tools such as Microsoft Excel/ Jira/ Confluence for updating results and test status. Ability to perform inspection for incoming RMA/ Qual units, capture the IQC images and record the details. Basic understanding of semiconductor IC manufacturing and test process. Preferred Qualifications. Coordinating with vendors for quality and reliability activities and track/report RMA and Qual. samples. Responsible for receiving, labeling, organizing and safely storing qualification and customer return samples in accordance with industry compliance requirements. Cleaning and maintaining lab equipment, including recalibration of equipment as needed and Maintaining equipment records and daily work logs. Associates (or higher) degree in STEM fields. Ability to thrive in a multifaceted environment.siops.