WHO WE ARE:Saks OFF 5 TH is a leading destination for luxury off-price fashion. In our stores across the U.S. and online at Saks. OFF 5 TH.com, we offer a compelling assortment of high-end designers and everyday favorites at the best prices. We prioritize a digital-first operating model focused on delivering a superior customer experience. We lead with the customer, empower our team and drive accountability within the business. We welcome creativity and embrace individuality and think that fashion is the ultimate form of self-expression. Saks OFF 5 TH is part of Saks Global’s portfolio of top luxury retail brands and real estate assets. YOU WILL BE: - Customer champion who provides a personalized shopping experience - Driven sales professional who meets and exceeds performance targets and upholds service standards - Passionate and enthusiastic fashion expert with an outstanding work ethic - Natural problem-solver who contributes to a collaborative work environment that encourages creative thinking and innovation - Expert communicator with the special ability to build strong internal and external relationships. WHAT YOU WILL DO: - Recommend, select, and help locate or obtain merchandise based on customer needs and desires - Be familiar with store inventory to provide customers with best product knowledge - Consistently greet customers and educate them on current promotions - Foster repeat business by building relationships with customers and promoting Saks credit card - Efficiently and accurately process sales transactions using the POS register system and adhere to checkout standards - Resolve customer issues through aligning to the core values of trust, integrity and respect - Achieve individual and store goals for sales, customer acquisition and loyalty program participation - Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed - Complete the markdown process with urgency and accuracy in accordance to company standards - Participate in store programs and selling events - Maintain the proper display of merchandise in the store, ensuring they comply with brand standards - Adhere to Asset Protection control and compliance procedures - Support the store’s shortage and theft awareness program through reporting methods provided by the company - Efficiently complete tasks or special projects assigned by store leadership. WHAT YOU WILL BRING: - High school diploma or equivalent - Experience in a retail, customer service, or sales environment - Proven sales track record and results driven mindset - Competitive drive and entrepreneurial confidence to succeed - Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships - Thorough knowledge of the fashion industry and a passion for sharing your expertise - Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer’s eyes - Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers - Flexibility to work evenings, weekends and public holidays