Housing & Food Services Hiring Event - STAFF POSITIONS

State College

Saturday, 30 May 2026

HOUSING & FOOD SERVICES HIRING EVENTWHEN:June 9, 2026 - 12:00 PM - 3:00 PM - June 11, 2026 - 9:00 AM - 12:00 PMWHERE:Housing & Food Service Building 623 Services Road. University Park, PA 16802 WHAT WE NEED FROM YOU:Submit your materials by applying to this position. Come ready to interview! Pre-registration is not necessary. Hiring multiple full-time jobs to include:Customer Service Representatives (Cashier)provide internal and external customer support for University functions, events, and services including housing, dining, hospitality, transportation, facilities, athletics, agriculture, etc. Tasks require knowledge of University policies, procedures, practices, and protocols to troubleshoot issues, to provide timely resolutions and assistance, and to promote/market products, projects, programs, and services. Greet faculty, staff, students, and visitors, often serving as first point of contact; assist in person, electronically, by telephone, or mail. Using knowledge of University policies, procedures, practices, and protocols, investigate and respond to issues of concern; isolate and troubleshoot problems; provide guidance and timely solutions; follow-up as necessary; escalate as required. Facilitate a variety of customer experiences including, but not limited to processing orders and registrations; creating ID cards and specialty badges; communicating campus logistics information such as on-site navigation and transportation service information, parking, and facility access/restrictions. Promote and market products, projects, programs, and services; explore, determine, and strive to accommodate customer desires, needs, and requirements. Provide on-site and e-commerce ticketing and product sales, verifying eligibility; process or collect cost/fees; prepare invoices and settle payments; issue receipts/refunds. Communicate product and services improvement recommendations to accommodate changing business needs. Operate computers, point-of-sale, and other systems/equipment to expedite purchase/services, research information, record data, etc. Maintain manuals, documents, knowledge base articles, and records. May process a variety of financial transactions and assist with inventories. May supervise part-time staff, including hiring and performance management. Additional roles are available. Apply to find out more at the event! Questions regarding the hiring event can be directed to Lisa Curley (lrc 116@psu.edu) Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. SALARY & BENEFITS - The salary range for this position, including all possible grades, is $31,600.00 - $45,800.00. Salary Structure - Information on Penn State's salary structure

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