At Four Seasons Hotel and Private Residences Nashville, the Spa Receptionist plays a key role in delivering exceptional guest experiences within the Spa and Fitness facilities. This position ensures a seamless arrival and departure process while creating personalized, memorable interactions that reflect the highest standards of luxury hospitality. What You Will Do. Provide exceptional guest service by warmly welcoming guests and ensuring smooth check-in and check-out experiences. Handle all guest interactions with professionalism, addressing inquiries, special requests, and resolving concerns efficiently. Coordinate and manage spa reservations, including treatments, retail sales, and gift card transactions. Escort guests to their appointments and ensure timely service delivery. Maintain cleanliness, organization, and presentation across Spa and Fitness areas. Enforce Spa and Fitness policies and procedures for all guests. Utilize reservation systems and guest experience tools to support service excellence. Process transactions accurately, including cash handling and maintaining cashier banks. Support team members with setup and breakdown of treatment areas when needed. Monitor inventory levels and assist with stocking and merchandising retail offerings. Complete daily opening and closing checklists to ensure operational readiness and high standards. What You Bring. High school diploma or equivalent experience. Previous experience in a luxury hospitality or spa environment preferred. CPR and First Aid certification preferred. Strong communication and interpersonal skills with a guest-focused mindset. Ability to multitask and remain composed in a fast-paced environment. Flexible schedule, including availability for evenings, weekends, and holidays. What We Offer.