Provide guests with quality customer service by demonstrating excellent food (if applicable) and beverage knowledge. Serve guests during their visit, and assist in the preparation of beverage service, all while providing outstanding service to our guests along the way. Act as an advocate for the bar/restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: Greet and welcome our guests and promptly serve them food and beverages, receive and process orders in the POS system in a timely and accurate manner. Ensure that guests have an outstanding experience and look immediately into any complaints. Maintain cleanliness of tables, countertops, and work areas. Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso). Prepare drink condiments when necessary. Assist with seating guests and help with answering phones as business demands. Perform all other sidework. We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. What You Bring 1 year of previous experience in a similar or supportive role is preferred. Highly motivated, take initiative, and have excellent interpersonal communication skills. Excellent wine and spirits knowledge. Ability to manage multiple priorities in a dynamic environment. Ability to learn, retain, and present product, menu, and allergy information to guests. Basic math skills, able to calculate the correct bill amount and use proper credit card and cash handling skills. Food Handler and Alcohol Awareness Certifications (if applicable). Flexible schedule, able to work evenings, weekends, and holidays when needed.