WHO WE ARE AND WHAT WE DO The Supply Chain Strategic Operations & Retail Execution (SCORE) team is where Hallmark's strategy becomes reality. We connect supply chain planning, project management, field retail execution, and data enablement to ensure the right work happens at the right time - from source to shelf. Our work directly impacts cost, service, speed, and growth by enabling efficient execution across 60,000 retail locations. People join SCORE to make a visible impact, solve complex problems, and work on a collaborative team that values accountability, urgency, and results. WHAT YOU'LL DO & HOW IT SHAPES OUR SUCCESS The GMS Analyst provides forecasting, modeling, and data analysis to support capacity and budget planning for the GMS field organization. This role informs resource allocation decisions and supports management of Hallmark's largest non-product budget. Key accountabilities include: Assessing capacity across service, installation, extended services, and SBT inventories Preparing monthly and quarterly recaps Developing installation schedules for large-scale projects while balancing territory capacity Analyzing wage rate data and time/cost estimates This role partners with internal teams and customers, manages Power BI dashboards, and translates data into actionable insights. The Analyst collaborates across teams and communicates findings clearly to support informed decision-making and integration into business processes. BASIC QUALIFICATIONS The following are required to be considered for this role: Bachelor's degree or 4 years of professional work experience At least 1 year of professional analytics or data science experience Experience with Microsoft platform (Word, PowerPoint, Excel, SharePoint, Teams, Outlook) PREFERRED QUALIFICATIONS Your resume will stand out if you have the following: Bachelor's degree in Business, Economics, Statistics, Math, Engineering, Finance, Data Science or a quantitative field Working knowledge of GMS Field Merchandising Teams Familiarity with Power BI dashboards Experience with utilizing databases and large data sets for analytical purposes Strong desire to explore various data sources to uncover hidden trends and opportunities for efficiency Ability to simplify large and complex problems and determine data driven actionable insights Proven track record of utilizing technical and business acumen to drive strategy and solutions Aptitude in the following competencies: Analytics, Strong Communication, Project Management, Leadership, Problem Solving, Customer Focus, Dealing with Ambiguity, Organizational Savvy, Time Management