Coordinates the registration/patient access operations and areas as assigned to ensure high-quality healthcare services and excellent customer service. - Identifies and recommends opportunities for business development and coordinates plans for growth and expansion. - Ensures the operations are in compliance with applicable regulatory requirements and with the policies and procedures of Molokai General Hospital. - Establishes and achieves goals including short and long range plans. - Coordinates the work of staff to ensure accurate and timely processing of communications (i.e., telephone, email, fax, etc.), patient scheduling, registration and admissions, Emergency Room/ Imaging/ Laboratory registration, patient transfers, and activities of other assigned areas. - - II. TYPICAL PHYSICAL DEMANDS: - - - Essential: Seeing, hearing, speaking, standing, walking, stooping/bending, kneeling, finger dexterity, carrying weight up to 50 pounds, reaching above, at, and below shoulder level. - Continuous: Seeing, hearing, speaking, finger dexterity, reaching at and below shoulder level. - Operates computer, printer, scanner, fax, copier, calculator and other business office equipment. - - III. TYPICAL WORKING CONDITIONS: - - - Not substantially subjected to adverse environmental conditions. - May be exposed to communicable diseases in patient care area. - Work is fast paced and is frequently stressful due to census, patient account types and timeframes. - Subjected to noise and/or vibration within the patient care areas. - - IV. MINIMUM QUALIFICATIONS: - - - - A. EDUCATION/ CERTIFICATION AND LICENSURE: - - - High school diploma or equivalent. - Associate Degree or equivalent experience preferred. - - B. EXPERIENCE: - - - Three (3) years experience in admitting/registration or business services, preferably in a hospital setting. - Experience to demonstrate: o Knowledge of third party payer regulations and financial requirements o Strong interpersonal, oral, and written communication skills. - Prior experience in registration, scheduling, third party billing, or account follow-up preferred. - Experience in electronic medical record (preferably EPIC/ Carelink), Microsoft application including Word, Excel, Outlook.