Conducts a Latitudes sales presentation as trained and scheduled. Attends training classes for continuous improvement. Supports and upholds the mission, vision, and philosophies of OLCC, Inc. Achieves personal and departmental written objectives as established. Participates in demonstration/assessment rides that are scheduled with the Manager of Sales and Marketing Services or Sales Training Managers. Resolves all customer service challenges. Reviews all customer cancellations. Ensures and/or performs coaching and action plans as provided by the assigned Sales Training Managers and/or Managers of the Sales and Marketing Services. Delivers the utmost level of customer service to all guests and owners to ensure a great sales tour experience. QUALIFICATIONS: One year of timeshare and package sales experience is preferred. Verifiable sales statistics. Self-directed and independent but works as a team player. Excellent customer service skills. Strong oral communication skills. Strong work ethic, high energy level, and positive attitude. Dependable and goal-oriented. Must have reliable transportation. Must be process-oriented with attention to detail. Self-directed and independent but works as a team player. Persuasive interpersonal skills to gain acceptance of an idea, plan, activity, service, or product from guests and co-workers. Participates in proactive team efforts to achieve departmental and company goals. Excellent customer service skills. Mastery of using appropriate interpersonal social styles and methods to inspire and towards goal achievement. Pursuit of continuous improvement to improve, enhance or increase personal knowledge and skills that will assist in job performance.