Under general supervision, performs various clerical duties to ensure accurate patient registration. Interviews patient/representative to obtain data, complete forms, and enter information into patient registration, billing and EMR systems. Answers phones in a timely and professional manner. Serves as one of the first points of contact to patients, their families/representatives, outside agencies, and referrers, delivers a high level of customer service. Collaborates with other Sheppard Pratt departments in a collegial manner that promotes coordination. Requirements: Work requires strong oral and written communication skills as well as customer relations sufficient to perform admissions registration duties- acquired through a high school education. Work requires strong customer service skills and/or admitting registrar experience and the ability to enter and retrieve data using a computer- acquired through one to two years of experience. Must be able to operate photocopier and computer. Work requires substantial interpersonal skills to communicate effectively with patients, families, staff, and referral sources, sometimes under stressful circumstances (75-90% of work time). Work requires analytical ability sufficient to gather data, maintain records and files, and handle routine, noncomplex administrative details. Work requires collecting data, managing priorities, and entering patient data in computer, which frequently produces a high level of mental/visual fatigue and stress (51-80% of work time). Generally sedentary work, but requires standing and walking in order to photocopy, file, and run errands within and between buildings on grounds (for up to 10% of work time).