Provide guidance, direction, and supervision to direct service staff under the program to which they are assigned Provide direct supportive comprehensive case management services to homeless and at-risk veterans Supervise and/or conduct screening of veterans’ eligibility and appropriateness for the program and facilitate the intake process Supervise and/or conduct the development of individual housing plans in collaboration with Case Managers and clients to assist clients in achieving their goals Perform case file and database (including HMIS) audits and provide corrective action to direct service staff Track and provide program outcomes to the Program Coordinator and site management as needed and requested Assist with compiling and submitting required reports Lead discussions and action to resolve case-specific situations regarding client progress Coordinate care with VA personnel and others on behalf of participants for eligibility documentation and mental/physical health services Learn and maintain knowledge of community employment agencies and procedures, along with modifications to those procedures Assist veterans to identify education and training goals and develop plans to meet those goals Assist veterans to identify mainstream needs and facilitate the process with appropriate service providers to meet those needs Maintain, record, and report progression of veterans through program participation Assist veterans to alleviate employment barriers Perform interventions and crisis-oriented counseling Maintain client databases and referrals for services and generate reports Ensure accurate and timely data entry into the HMIS system Schedule screenings and/or transportation on behalf of veterans with the treatment facilities, programs, service agencies, and other activities Attend and facilitate scheduled team meetings and trainings Maintain participant confidentiality at all times and ensure proper client consent is obtained to coordinate care Maintain and submit time sheets, mileage logs, client expenses, and other required documentation accurately and in a timely fashion Perform other duties as assigned Additional Program-Specific Duties U.S. VETS has various programs to which a Team Leader may be assigned. These additional program-specific duties are outlined as follows: For Team Leaders working with Transitional Housing Clients: Conduct unit inspections to facilitate a safe and healthy environment For Team Leaders working with Supportive Services for Veteran Families (SSVF) clients: Provide direct supportive comprehensive case management services to homeless and at-risk veterans and their families Visit facilities such as shelters, treatment programs, transitional housing, sober living programs, soup kitchens and other locations where homeless or at-risk families may congregate to publicize services Conduct home visits to provide case management services Ensure proper review of Temporary Financial Assistance requests to include verifying eligibility in HMIS and with other agencies