Provide leadership that supports a team environment that fosters morale, passion, quality, and respect. Demonstrate continuous ability to maintain and/or improve customer and guest satisfaction. Lead and manage team member recruiting, training, development, and assignments. Perform daily inspections and assessments and coach and counsel team members. Collaborate with resort and company leadership to set expectations and achieve goals. Analyze data and make adjustments to meet facility, budget, and compliance goals. Execute, maintain, and monitor quality control systems and budgets Skills. Interpersonal Skills: Ability to interact with individuals at all levels of the organization. Communication: Effective written, spoken, and non-verbal communication. Customer Service: Service-oriented mentality with a focus on exceeding expectations. Professionalism: Maintain a positive and professional demeanor Decision Making: Ability to quickly make sound decisions and judgments Proactivity: Self-motivated with the ability to effectively prioritize projects and needs. Team Player: Willingness to provide support where needed to achieve outcomes. Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings. Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment Requirements 3 years of hospitality management experience. High school diploma/ GED and completion of a craft apprenticeship, or an equivalent number of years in the hospitality industry. Ability to work a flexible schedule that may include nights, weekends, and holidays. Computer experience with word processing, spreadsheets, and various software. Must be willing to relocate for promotion opportunities. Not Required But a Big Plus. Proficiency in languages other than English, especially Spanish