Manager II Behavioral Health Service - LICSW
WASHINGTON
Monday, 01 June 2026
Manager II Behavioral Health Services - LICSW only. LOCATION: Washington D.C. in-office 4 days per week. You must be within a commutable distance of this location. HOURS: General business hours, Monday through Friday. Hybrid 2: This role requires associates to be in-office 4 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Manager II Behavioral Health Services will be responsible for Behavioral Health Case Management. Serves as a mentor to lower leveled managers and as a subject matter expert for other areas of the company and within the department. Develops and manages annual operating budget. Primary responsibilities include but are not limited to:Manages a team of licensed clinicians and non-clinical support staff engaged in telephonic outreach to members. Oversees staff assessing, developing, implementing, coordinating, monitoring, and evaluating care plans designed to optimize member health care across the care continuum and ensuring member access to services appropriate to their health needs;. Monitors and evaluates effectiveness of care plans. Manages case consultation and education to customers and internal staff for efficient utilization of BH services. Supports process improvement and quality assurance activities. Ensures adherence to appropriate departmental policies, care management best practices, relevant clinical standards, and member contracts. Facilitates collaboration across departments to ensure cost effective and quality member care. Serves as a resource for medical management programs. Identifies and recommends revisions to policies/procedures. Ensures staff adheres to accreditation guidelines. Supports quality improvement activities. May assist with implementation of cost of care initiatives. May attend meetings to review CM process and discusses facility issues. Hires, trains, coaches, counsels, and evaluates performance of direct reports. Required Qualifications. Requires current, active, unrestricted license as an LICSW to practice as a health professional within the scope of licensure within the District of Columbia. MS in social work, counseling, psychology or related behavioral health field or a degree in nursing and minimum of 5 years of clinical experience with facility-based and/or outpatient psychiatric and chemical dependency treatment and extensive experience in case management and telephonic coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders;A minimum of 2 years prior management experience is required. Prior experience in Managed Care setting required. Preferred Qualifications. Experience applying clinical and policy knowledge on the continuum of Behavioral Health treatment strongly preferred. Certification as a Case Manager preferred. For candidates working in person or virtual in the below location, the - salary range for this specific position is $108,560- $162,840. Locations: District of Columbia (Washington DC)In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401 k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. - The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. Job Level:Manager. Workshift:1st Shift (United States of America)