PAR is looking for an eCommerce Marketing Specialist to support the day-to-day operations, merchandising, and customer experience of our Shopify Plus storefronts — where franchise operators and restaurant groups shop for PAR hardware and technology solutions. This is a great opportunity for a marketer with solid eCommerce fundamentals who wants to deepen their experience in a complex B 2 B environment. You don't need to be a developer — you need to be a clear communicator, a creative problem solver, and someone who can hold a conversation with both a franchisee operator and an internal IT team. You'll work alongside Demand Generation, Sales, IT, Data & Systems, and Operations, and serve as the primary point of contact for storefront questions inside and outside the company. Position Location Remote - Reports to: Senior Manager, Growth Marketing Unleash your potential: What you will be doing and owning: Storefront Operations & Merchandising - Maintain and update PAR's Shopify Plus storefronts — adding new products, updating listings, and keeping content current based on input from Product and Operations teams - Support the ongoing modernization of existing storefronts, including UI improvements and experience audits - Create and update storefront assets — banners, product imagery, and page layouts — using Canva and similar tools Customer & Internal Support - Serve as the primary point of contact for franchisee operators and internal teams on storefront access, login issues, and purchasing questions - Troubleshoot issues on behalf of franchisees — diagnosing why something isn't working on their end and coordinating with IT or platform support to resolve it - Manage user access and account setup for enterprise customer groups Creative Problem Solving & Cross-Functional Collaboration - Translate unique operator or operational needs into practical storefront solutions — you don't need to build them yourself, but you need to understand what's needed, communicate it clearly to the right internal teams, and know when it's working correctly - Act as the connective tissue between what franchisees need, what operations requires, and what IT can build — communication and organizational skills are the most important thing you bring to this work What We're Looking For - 2–4 years of experience in marketing, eCommerce, or digital operations - Hands-on Shopify experience; Shopify Plus familiarity a plus - Comfortable navigating platform settings, third-party apps, and basic storefront configurations — without needing to write custom code - Highly professional and confident communicating with enterprise customers and internal stakeholders at all levels - Strong organizational skills and ability to manage multiple requests simultaneously Additional Skills: - Exposure to B 2 B eCommerce or enterprise purchasing environments - Familiarity with Salesforce, ERP platforms, or middleware tools - Experience working alongside implementation partners, IT teams, or app vendors - Understanding of UX/ UI best practices and front-end performance basics