Regional Supervisor, OnSite Operations - San Antonio, TX

San Antonio

Wednesday, 03 June 2026

Work Flexibility: Field-based. General Description: Responsible for the day-to-day performance of all On. Site Specialists within the region, including customer engagement and collaboration with Sales to further strengthen and build the On. Site business. Essential Functions: Supervises (directly) the On. Site Specialists. Supervisory duties include selection of new employees, performance evaluations, career development, authorizing of time cards, assigns overtime, responsible for corrective actions. Coaching, developing and leadership of all Specialists throughout assigned territory. Partner with Endoscopy sales reps to drive support for Specialists, strong customer engagement and growth of the Pro. Care business. Interact with customers (Administrators and Clinicians) regarding the performance of On. Site Specialists. Assist in the implementation of new accounts with a primary focus on Specialist performance. Responsible for interviewing and overall talent acquisition. Responsible for monthly reports to Associate Managers, On. Site Operations and to Regional Manager, On. Site Operations on region performance / activity / HC. Enforce on time completion of SLMS assignments for all Specialists. Responsible for working with Field Enablement Team to ensure sick days, vacation days and leaves are covered. Monitors the attendance of employees. Responsible for writing performance and merit reviews. Adheres to all policies and procedures put forth in the Sales code of conduct. Works with Associate Managers, On. Site Operations to gain understanding of Regional P& L. Up to 75% travel (including overnight) QUALIFICATIONS/ REQUIREMENTS: Operating Room experience in a services-related account for at least 1 year desired. 5 plus year tenure with Stryker Pro. Care or related field desired. 3 years of prior management experience preferred. B. A. or B. S. in business with an emphasis in marketing or related discipline preferred. Medium work: Exerting up to 60 pounds of force occasionally, and/or up to 20 pounds of force constantly to move objects. Must be able to review printed materials. Must be able to effectively use computer programs (e.g. Word, Excel, Outlook and Power Point ). Must have Stryker VPN access. Must be able to use I-Expense for expense reporting. Must be able to communicate with large groups of people. Must be able to communicate telephonically. Must be able to use common office equipment (e.g. calculator, PC, fax machine, etc.). Must be able to generate and explain detailed forecasts, guidelines and procedures. Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.). Excellent analytical skills. Excellent professional interpersonal skills. Demonstrated effective managerial skills with quick decision-making ability. Excellent organizational skills. Excellent problem solving ability. Near visual acuity, (corrected) color vision, corrected (if necessary) audio logical problems, mobility, bending, standing, stooping, and finger dexterity. United States of America Pay Ranges:USN: $69,500 - $110,900 USD Annual Travel Percentage: 10%

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