At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description:This job is responsible for the analysis and resolution of highly complex tax operations processes and issues that require coordination of multiple stakeholders to resolve. Key responsibilities include adhering to defined procedures and regulatory requirements, while managing projects and initiatives in support of process improvement or updates to procedures. Job expectations include supporting effective coordination across key stakeholders groups, including business controls and governance organizations. The role will require the successful candidate to: - Manage an US IRW Tax Withholding and Reporting function. - Coordinate globally with colleagues in GBAM Operations Tax & Control, GBAM Tax Change, GBAM Technology, Global Tax Policy & Global Tax Compliance. - Service tax related client inquiries and escalations. - Drive tax initiatives and tax regulatory implementations in partnership with GBAM Tax Change & GBAM Technology. Responsibilities:Leads end-to-end resolution of complex client issues and inquiries related to tax reporting, often requiring significant research and engagement of business functional experts. Conducts root cause analysis and drives solutions to address organizational challenges and initiatives. Performs quality control and analytical support to ensure high performance accuracy. Develops and implements new processes and procedures, and modifies existing procedures to ensure they are accurate and up to dateSupports operational team projects and production of executive-level reports and presentations for senior management. Identifies, facilitates, and supports process improvements, requirements, and initiatives across multiple stakeholders. Required Skills: - Chapter 3, 4, 61 and 1099/1042 s knowledge - Proficient in Microsoft applications, in particular, Excel - Strong reconciliation and problem-solving skills - Ability to multitask and work independently in a fast-paced environment - Excellent people management skills - Strong organizational, analytical problem-solving skills - Excellent written and verbal communication skills - College degree or comparable work experience. Desired Skills: - Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions. - Excels in working among diverse viewpoints to determine the best path forward - A continuous learner - Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base. Trade and credit tax products. Skills:Business Process Analysis. Customer and Client Focus. Reporting. Business Acumen. Critical Thinking. Decision Making. Problem Solving. Prioritization. Process Performance Management. Risk Management. Shift:1st shift (United States of America)Hours Per Week: 40