Business Process Analyst II
Riverside
Wednesday, 03 June 2026
Conduct system analysis and design of business process involving evaluation of current and proposed information; determine available and emerging technology hardware and software; provide cost and benefits analysis for enterprise systems and operational technology efficiency improvements. - Develop and document user requirements for new and existing utility systems, processes and applications; prepare and maintain project documents, requirements, reports, feasibility studies, and quality assurance for controls standards. - Select and recommend software based on systems analysis, evaluation of products and vendors; create requests for proposals (RFPs) or requirement specifications. - Serve as business process resource on all matters involving the support, maintenance, enhancement, and upgrade of the County's enterprise systems and operational technology programs; provide functional support, analysis and design specifications, as needed, to programming staff. - Coordinate and participate in the design and evaluation of business processes required for the implementation ofthe enterprise systems and operational technology programs and upgrades; analyze new components to determine if previously modified processes can be eliminated. - Coordinate with managers and departmental staff to adopt system changes needed for new/modified public programs and services; test all changes prior to final implementation to ensure appropriate results. - Coordinate with user departments on new/changed enterprise systems and operational technology agreements, legislation, reporting, and regulations. - Design, implement and maintain enterprise systems and operational technology tools to ensure compliance with state and federal requirements; interpret and analyze new or updated regulations to identify needed system changes. - Work directly with vendors to resolve underlying system program problems; search corporate web sites for posted resolutions and fixes in resolving identified problems.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited college or university with a bachelor's degree in public/business administration, human resources, finance, computer science, information systems, or a related field to the assignment. (Additional qualifying experience in a functional support area may substitute for education on the basis of 30 semester or 45 quarter units equaling one year of full-time experience.)Experience: Two years of professional level experience with business systems, information technology, program applications, business processes and procedures, and financial reporting and data, or other accounting experience. Knowledge of: Principles and practices of enterprise functions; project specifications development; application design; data modeling techniques; application of industry/corporate standards and conventions for systems analysis and quality assurance; installation, testing and migration process and techniques; quality and version control processes; the use of packaged, off-the-shelf and third party application software, including office automation tools; Ability to: Write/modify technical and user documentation; prepare flow process diagrams and other design graphics; use basic principles and practices and functional activities for the maintenance and enhancement of enterprise systems components; gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations; speak and write effectively; read, interpret and apply laws, rules, regulations, standards, and procedures; establish and maintain effective working relationships with others and gain their cooperation. Other Requirements. License: Possession of a valid California Driver's License is required to drive to Riverside County Facilities. Travel: Required to travel to landfill sites throughout Riverside County as needed