Exercises independent discretion or judgment in telephonically handling property claims within designated level of authority. There are 2 job openings The ideal candidate can live anywhere in the Erie footprint (WI, IL, IN, OH, KY, TN, VA, WV, PA, NC, NY, MD) The successful candidate will work from the branch office closest to their residence, subject to ERIE’s standard policies, including access to a remote work bank. Must be willing to obtain the required State's Adjuster's License Duties and Responsibilities Contacts Policyholders regarding property claims within level of authority. Conducts investigations, interviews insureds and witnesses, inspects damage as needed and prepares estimates. Evaluates and makes recommendations regarding coverage of claims. Performs desk review of repair estimates as required. Handles property claims within designated authority. Sets and maintains adequate reserves. Obtains and reviews reports, statements, records and related materials as required. Evaluates information to determine coverage and total value of claim. Determines payments and issues checks or declines payment as required. Documents claim files and submits final report to file for closure. Identifies subrogation situations and initiates appropriate action. Interacts with Agents and district sales managers on matters of mutual concern. Develops and applies a working knowledge of estimating practices and procedures relating to the adjustment of property claims. Attends industry-related training programs and attends other training sessions to stay current on policy changes, interpretation or new legislation. Participates on Catastrophe Team when required. The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.