As a Security Officer Customer Service Patrol in Pleasanton, CA, you will serve and safeguard clients in a range of industries such as Retail/ Malls, and more. Join Allied Universal as an unarmed patrol officer in a busy retail location, where you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and deliver outstanding customer service. This role offers the chance to support shoppers, associates, and daily operations while working with a team that values agility, reliability, innovation, teamwork, and integrity. Position Type: Full Time Pay Rate: $23.00 / Hour Job Schedule:Day. Time. Mon 06:00 AM - 03:00 PM - Tue 06:00 AM - 03:00 PM - Wed 03:00 PM - 11:30 PM - Thur 03:00 PM - 11:30 PM What You'll Do:Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a retail location. Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner while documenting relevant details and notifying appropriate personnel. Conduct regular and random patrols throughout the store, parking areas, and perimeter to help to deter unwanted activity and identify security-related concerns. Monitor entrances, exits, and high-traffic areas to observe visitor activity, support loss prevention efforts, and report suspicious behavior. Assist with access control, de-escalation, and communication with staff, visitors, and/or first responders during routine operations or urgent situations. Minimum Requirements:Customer service experience is preferred. A state, county, or city issued security license is preferred. A guard card or license is preferred. Be at least 18 years of age for unarmed roles; 21 years of age for armed roles. Possess a high school diploma or equivalent. As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver’s license will be required for driving positions only. Why Join Us:Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more. Career Growth: Get paid training and access to career growth opportunities. Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance. Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.