JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Position Overview We are seeking an exceptional Senior Director of Projects to lead strategic client relationships while building organizational capability through both direct project execution and team development. This high-impact role combines three critical dimensions: serving as the primary executive interface for key client accounts, delivering complex projects as a hands-on practitioner across multiple markets, and leading a team of Project Managers through coaching, mentorship, and strategic guidance. This is not a traditional oversight position. The successful candidate will be equally comfortable directing a $50 M client project, coaching a Project Manager through a critical challenge, and partnering with our variable staffing team to architect the right solution for tomorrow's opportunity. You'll operate as the bridge between execution excellence and organizational capability building, demonstrating leadership through both strategic direction and hands-on excellence. What Your Day-to-Day Will Look Like Strategic Client Leadership & Account Management Serve as the primary executive point of contact for assigned strategic clients across the Americas, building and maintaining relationships at C-suite and senior leadership levels Translate complex business priorities, organizational objectives, and operational constraints into actionable project strategies and delivery roadmaps Lead strategic planning sessions, executive presentations, and quarterly business reviews that demonstrate value delivery and identify expansion opportunities Proactively anticipate client needs, identify service expansion opportunities, and position PDS capabilities to drive client success Manage multi-stakeholder expectations across geographically dispersed teams, ensuring transparent communication of project status, risks, and escalations Champion client satisfaction through consistent delivery excellence and strategic problem-solving Direct Project Leadership & Execution Lead and deliver the organization's most complex, high-stakes projects across the US, Canada, and Latin America, serving as Project Director on strategic engagements with budgets exceeding $25 M Execute hands-on project management requiring senior-level expertise in scope definition, risk management, financial oversight, and stakeholder coordination Develop comprehensive project plans encompassing scope, schedule, budget, quality standards, resource requirements, and risk mitigation strategies Coordinate cross-functional teams locally and globally, including internal resources, external vendors, design professionals, and construction partners Monitor project performance using advanced tools and methodologies, ensuring adherence to timelines, budgets, and quality standards while proactively identifying and mitigating risks Drive innovative approaches to project challenges, demonstrating thought leadership in methodology, technology adoption, and delivery optimization Team Leadership & Capability Development Lead, mentor, and develop a team of Project Managers, providing strategic guidance, technical coaching, and professional development support Partner closely with variable staffing teams to assess project management talent capabilities, match resources to project requirements, and develop solutions for diverse project needs Provide real-time coaching on live projects, modeling excellence in execution while fostering team growth through demonstration, feedback, and collaborative problem-solving Translate client priorities and strategic initiatives into clear assignments, success criteria, and development opportunities for team members Review project plans, methodologies, and deliverables to ensure quality, consistency, and alignment with JLL standards and client expectations Conduct regular performance discussions, identify skill gaps, and create development plans that build individual and team capability Foster a culture of collaboration, innovation, inclusivity, and high performance across all engagements Strategic Solutions & Organizational Excellence Collaborate with internal staffing teams on project scoping, resource planning, talent assessment, and delivery approach optimization across the portfolio Implement and refine project management strategies, methodologies, and tools that enhance efficiency, productivity, and quality standards Champion best practices and drive continuous improvement in delivery methodologies, leveraging lessons learned and industry innovations Ensure adherence to JLL PDS standards while adapting approaches to meet diverse client needs and project contexts Contribute to business development activities including proposals, client pitches, capability presentations, and pursuit strategy Support workload balancing and resource allocation decisions across the team and broader organization Required Qualifications Education & Experience Bachelor's degree in Construction Management, Engineering, Architecture, Business, or related field 12 years of progressive project management experience with demonstrated success delivering complex commercial real estate projects Proven track record managing projects with budgets exceeding $25 M across multiple markets and geographic regions Significant experience in client-facing roles with C-suite and senior executive stakeholders Demonstrated success leading, developing, and mentoring project management teams (direct or matrix reporting structures) Technical & Professional Expertise Expert knowledge of project management methodologies (Agile, Waterfall, hybrid approaches) with ability to adapt frameworks to diverse project requirements Strong financial acumen including budget development, forecasting, cash flow management, change order analysis, and financial reporting Proficiency with industry-leading project management software (MS Project, Procore, Primavera, or similar) and emerging technologies Deep understanding of construction delivery methods, building systems, design processes, and regulatory requirements Ability to assess talent capabilities, match resources to complex project needs, and architect staffing solutions Core Competencies Executive Presence & Client Focus: Builds trusted relationships with C-suite stakeholders and consistently delivers exceptional client experiences Strategic Leadership: Connects organizational priorities to execution while inspiring teams to achieve ambitious goals Hands-On Excellence: Operates as a working practitioner who can deliver the work at the highest level while developing others Communication & Influence: Articulates complex information clearly to diverse audiences and negotiates effectively across all organizational levels Coaching & Development: Demonstrates genuine commitment to developing others through active mentorship and knowledge transfer Problem-Solving Innovation: Approaches challenges with creativity and develops client-centered solutions that drive value Cross-Cultural Collaboration: Works effectively with multicultural, geographically dispersed teams in matrix environments Adaptability & Resilience: Thrives in dynamic environments with competing priorities and ambiguous situations Additional Requirements Ability and willingness to travel regularly (10-20%) to client sites and regional markets across the Americas Strong stakeholder management capabilities across all organizational levels, functional areas, and external partners Proven ability to operate independently with minimal oversight while maintaining alignment with organizational objectives Preferred Qualifications Master's degree (MBA, MS in Project Management, Construction Management, or related field) Professional certifications: PMP, CCM, LEED AP, Six Sigma Black Belt, or equivalent Experience working in matrix organizations with variable or flexible staffing models Track record managing portfolios exceeding $100 M in total project value Demonstrated thought leadership through conference presentations, publications, or industry involvement Experience with digital transformation initiatives, BIM/ VDC technologies, or advanced project analytics What Sets This Role Apart This position represents the intersection of strategic leadership, execution excellence, and organizational development. We need a leader who thrives in the complexity of the work itself—someone who can simultaneously direct a critical client project, coach a Project Manager through a high-stakes negotiation, and partner with our staffing team to architect the optimal solution for an emerging opportunity. You'll be the connective tissue between client success, project excellence, and team capability, demonstrating that the best leaders are those who lead from the front while building the leaders behind them. The ideal candidate views leadership not as authority but as responsibility—the responsibility to deliver extraordinary outcomes for clients, to develop extraordinary capabilities in others, and to model the standard of excellence that defines our organization. This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position:95,000.00 – 130,000.00 USD per year. This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location:On-site –Armonk, NY -