Director of Catering & Conference Services

Lanai City

Thursday, 04 June 2026

Include, but are not limited to: Lead all aspects of team management, including hiring, training, coaching, performance evaluation, and succession planning, while fostering a strong service culture and future leadership development Oversee financial performance through labor management, budgeting, forecasting, cost controls, inventory oversight, and contractor invoice reconciliation to ensure profitability and operational efficiency Maintain a visible leadership presence, build strong client and guest relationships, resolve concerns, and make timely decisions that balance guest satisfaction with operational and financial goals Negotiate contracts, menus, and event proposals to maximize revenue and meet client expectations while ensuring fulfillment of all agreements Develop and uphold departmental standards, oversee event planning and execution, coordinate group logistics with Front Office and Guest Services, and ensure optimal use of function space Finalize event details and documentation (BE - Os, resumes, reports), drive upselling opportunities, maintain accurate billing, and ensure consistent communication and follow-up using systems such as Golden Sales & Catering and Outlook Collaborate with Sales, F&B, and operations teams to coordinate events, optimize space utilization, and ensure seamless execution; participate in operational meetings, site visits, and client engagements to support successful program delivery And More! WHAT TO BRING Successful candidate must possess legal work authorization in United States (unless the candidate is currently in a managerial position at another Four Seasons location as they may qualify for a L-1 Visa sponsorship) The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required. Hawaii Driver’s Abstract is required for this role Ability to stand for extended periods, lift up to 40 lbs, and push/pull as needed during shifts Three years or more experience in a leadership position within Conferences Services JOIN OUR ‘OHANA & ENJOY OUR AMAZING

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