IT Architect / Consultant 1, Office of Database, PN 20064574 What You Will Do:Drives Agency AI Strategy and Design: This role assists in developing and updating the agency's strategic IT plan, specifically focusing on Artificial Intelligence (AI) capabilities to maximize productivity and efficiency. It includes participating in working groups to author the IT AI plan and performing solution design for AI programs. Develops and Manages Custom Chatbots: A core responsibility is to design, build, and deploy custom chatbots using various platforms like Dialogflow CX and Vertex AI Search & Conversation. This also involves managing and maintaining existing chatbots, updating knowledge bases, and monitoring performance analytics. Promotes Ethical and Effective AI Use: The consultant establishes and promotes best practices for using AI tools (e.g., Data Privacy, Security, Responsible AI Guidelines) and monitors compliance with organizational policies. Leads AI Training and User Support: The position involves developing and delivering comprehensive training programs and materials (workshops, guides, videos) for employees on the effective and ethical use of AI. This includes providing front-line support, diagnosing issues, and helping employees craft effective prompts for various AI tools. Focuses on Process Improvement and Modernization: The primary objective of the duties is to enhance internal workflows and information access through the utilization of AI. Benefits to you: - Enjoy an excellent work/life balance. - Receive paid time off with vacation, sick and personal leave. - Receive 11 paid holidays per year. - Receive regular pay increases; 1st increase after 6 months. - Receive an extensive benefits package; including Medical and FREE Vision, Dental and Basic Life Insurance after completion of eligibility period. - Experience growth opportunities within organization. - Participate in employee tuition reimbursement programs. - Receive a pension plan with 14% employer contribution. For a list of all the State of Ohio benefits, please visit the Total Rewards website!