Under general supervision, investigates complaints, inspects facilities, and enforces laws, codes, and regulations pertaining to animal protection. Performs duties in the receipt, care, custody, and disposition of animals, and the operation and maintenance of animal shelter facilities. Operates an animal services vehicle. Impounds stray animals and transports them to shelter facilities. Assists with aggressive, sick, injured or dead domestic pets and wildlife. Impounds and returns community cats as part of the Trap-Neuter-Return (TNR) program. Enforces animal laws and issues citations. Receives, responds to, and investigates complaints and inquiries regarding animal services. Responds to emergency calls during scheduled on-call shifts. Investigates reports of animal cruelty, animal bites, nuisance and/or dangerous animals and other suspected violations of animal laws including the removal of dangerous animals or those who are victims of animal neglect/cruelty. Testifies in court and at hearings. Inspects kennels, grooming parlors, pet shops and other animal care facilities. Provides general information, instruction, education, and assistance to the public regarding animal programs, services, and operations. Completes thorough inspection reports and enters data into computer. Maintains vehicles and assigned equipment. Assists veterinarians in the examination and treatment of animals. Administers minor medical treatments to animals. Euthanizes animals. Prepares and delivers rabies lab specimens. Keeps records of adoptions, redemptions, impoundments and euthanasia. Enters data into computer. Collects fees. Provides information to the public about adoption, animal laws and licensing. Informs pet owners about available low-cost veterinary services including rabies vaccination, microchipping and spay/neuter. Shares with citizens the details and importance of Animal Services' programs including foster, volunteer, TNR and rabies prevention at off-site events and for community outreach. EXAMPLES OF OTHER DUTIES Performs other related duties as required. (NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.) Qualifications Required Qualifications. Possession of a high school diploma or an appropriate equivalentplustwo years in an investigation and enforcement capacity or animal care and handling in a shelter, veterinary hospital or other equivalent animal care/control organization. Knowledge, Skills, and Abilities (Entry Level)Ability to learn and enforce laws, codes, and regulations pertaining to animal protection and care. Ability to acquire knowledge of the principles and practices of humane animal care. Ability to learn how to investigate and resolve complaints. Possess and maintain certification for Euthanasia by Injection (EBI) or obtain certification within six months of hire. Ability to work on-call nights, weekends, and holidays. Successfully complete Animal Control Officers training program within the first year of hire. Ability to testify in civil and criminal court proceedings. Ability to use problem solving skills, sound judgment, and common sense in working through unusual and sometimes highly emotional situations. Knowledge, Skills, and Abilities (Full Performance) Skill in the care and treatment of animals. Skill in handling and transporting of animals. Skill in the use of computers and application software. Ability to read and understand maps, operate GPS equipment and portable radios. Ability to establish and maintain effective working relationships with co-workers and the public. Ability to communicate effectively, both orally and in writing. Ability to complete and maintain files, records, and forms.