Client Delivery Trainer:The Client Delivery Trainer leads the end-to-end design, delivery, and management of enablement training for MarketStar client teams. This role serves as the training point of contact for the assigned client program; ensuring that training delivery meets world-class standards and directly supports business growth. The ideal candidate will bring strong experience in sales, facilitation skills, and a deep understanding of the sales process to foster a high-performing & development-focused training culture. Location: Ogden, UT – Hybrid. What Will You Do? Training Delivery & Facilitation - Lead and deliver program-specific onboarding that equips new hires to ramp quickly and perform confidently. Facilitate training aligned to MarketStar and client expectations across product knowledge, sales methodology, roleplay progression, and certification readiness. Learner Performance Management - Drive learner readiness and accountability throughout onboarding by monitoring engagement, coaching performance, reinforcing expectations, and ensuring a successful transition from training to the production floor. Certification Execution - Execute the certification strategy from readiness through completion, including mock calls, knowledge validation, performance calibration, and go-live recommendations in partnership with Team Leads and QA. Stakeholder Partnership & Enablement Alignment - Build strong partnerships with Program Managers, Team Leads, QA, and client stakeholders to align training execution to business priorities, performance expectations, and evolving program needs. Mentorship Program Execution - Lead the mentorship experience post-training by driving structured skill application, coaching opportunities, shadowing, and feedback loops that reinforce learning and accelerate confidence in role. Content Strategy & Development - Design, build, and continuously evolve impactful learning materials including facilitator guides, participant resources, knowledge checks, call frameworks, and scalable enablement assets that support learner success. Training Effectiveness & Performance Insights - Measure training impact through learner performance data, certification outcomes, business metrics, and stakeholder feedback to evaluate effectiveness and inform strategic improvements. Everboarding & Continuous Enablement - Deliver ongoing enablement that addresses performance gaps, reinforces key behaviors, and supports continued skill growth based on business trends, floor insights, and client priorities. Continuous Improvement & Performance Optimization - Identify learning opportunities through feedback, quality trends, and business performance data, then implement targeted improvements to strengthen training outcomes and increase effectiveness over time. Training Program Execution - Execute onboarding and enablement programs from kickoff through completion, ensuring learners, leaders, tools, and resources are prepared to deliver a high-quality training experience. Resource & Program Support - Lead training initiatives through effective planning and stewardship of program resources, materials, and budget allocations to enhance learner experience and team engagement. What Will You Need to Succeed? Proven experience in sales enablement, sales training, or related roles. Knowledge of adult learning principles. Experience in training facilitation and delivery. Excellent communication & interpersonal skills. Strong project management skills and a track record of meeting deadlines. Demonstrated ability to coach, mentor, and develop learners. Experience with content creation, sales processes. Prior experience in a client-embedded or program-specific training role. Commitment to staying current with industry trends & prioritizing professional development. What We Offer:In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:Structured learning and career development programs. Mental health program. Generous Paid Time Off policy Paid medical leave. Child/ Dependent care reimbursement. Education reimbursement 401 k match, hardship loan program, access to financial wellness advisor. Comprehensive healthcare coverage including medical, dental, and vision Compensation Range: $60,000.00 - $65,000.00 USD - The salary range for this position is between $60,000.00 and $65,000.00 USD annually. There are several factors to consider including but not limited to, the role’s responsibilities, experience, location, education/training, internal equity, and key skills. Your recruiter will provide more detailed information during the interview process. MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at people.success@marketstar.com for assistance.