Associate Director Contractor and Resource Management
Phoenix
Saturday, 06 June 2026
This leadership role is responsible for collaborating on and execution of strategic processes, managing a team of external contract labor specialists, and serving as the leadership liaison between the internal team, Banner Health business leaders and external vendors. This leader will drive operational excellence, ensure contract compliance, and lead cross-functional collaboration across multiple teams. This position requires leading within a dynamic, multi-regional healthcare system, navigating organizational complexity while addressing the distinct resource requirements of each region. CORE FUNCTIONS 1. Leads and oversees the Statement of Work (SOW) and external contractors program, ensuring alignment with organizational vendor management strategy .. Develops and implements scalable processes for vendor account creation, contractor and SOW lifecycle management, and contract compliance with contractors 3. Drives continuous improvement initiatives to optimize vendor onboarding, contractor processing, and system tracking and efficiency 4. Champions change management efforts related to system enhancements and process improvements with all levels of leadership 5. Oversees the review and validation of Master Service Agreements (MS - As) and Statements of Work to ensure compliance and active status 6. Manages team capacity planning and workload distribution across SOW and contractor creation, vendor onboarding, and support functions 7. Builds and maintains strategic relationships with all levels of Banner leadership, Vendor contacts in vendor management system and cross-functional teams 8. Serves as the primary leadership contact for Banner business owners up to VPs regarding vendor management, contractors, and SOW operations 9. Builds processes designed to support contractor vendor management, contractor processing, compliance and resource management. MINIMUM QUALIFICATIONS - Must possess a strong knowledge of business and non-clinical support functions as normally obtained through completion of a Bachelor’s degree in Business Administration, related field or equivalent professional experience. Five or more years of demonstrative leadership ability and/or program management experience. Must demonstrate excellent human relations, interpersonal, organizational and analytical skills. Experience using computers, word processing, spreadsheet and database software required. Requires project experience related to assigned areas (i.e., budgeting, accounting, statistics or other specific process knowledge). PREFERRED QUALIFICATIONS - Additional related education and/or experience preferred.