(ORD) Part-Time Passenger Assistance Agent

Chicago

Saturday, 06 June 2026

Safely and comfortably lift disabled passengers with assistance from one mobility device to or from an aircraft seat Push passengers in wheelchairs to and from gates Carry passengers’ carry-on luggage Greet and assist customers upon airport arrival Assist with checked and claimed luggage Direct passengers to appropriate security lines at TSA Assist passengers with any problems, questions, or concerns Qualifications and minimum requirements High school diploma, or GED Minimum of 18 years old Excellent communication skills Must be able to read, write, and speak English fluently Ability to operate a computer/tablet to enter and retrieve data Must be willing and able to perform a variety of physical activities including, bending, stooping, climbing, and working in tight spaces Must be able to be alert to moving vehicles or aircraft and use radio equipment Must be able to read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags Eligibility to obtain necessary credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal) per local requirements Legally authorized to work in the United States without sponsorship Must be able to work during day and night shifts, weekends, and holidays; mandatory overtime may be required based on operational need Successful completion of interview required to meet job qualifications

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