representative II
Celebration
Saturday, 06 June 2026
Greets patients using outstanding customer service skills. Registers patients using Advent Health procedures and adhering to PFS standards. Assists physicians offices and patients by locating exams and reports, faxing reports, signing out films, and handling memos. Researches scripts, previous forms, insurance cards, orders, changes, and cancels exams using scheduling computer program. Completes registrations in a timely manner, follows through on all registration screens, and scans all paperwork into the system. Keeps waiting room and workspace clean and in order, uses office equipment with care, and monitors supplies to request before running out. Maintains knowledge and understanding of process improvement plans, participates in recording or storing data for process improvement initiatives, and actively looks for ways to improve department processes. Attends department meetings consistently, promotes positive dialogue with respect to department objectives, and is responsible for understanding all agenda items. Answers phone using scripted greeting and lets coordinator and nurses know when patients are ready. Assists coworkers as needed to ensure smooth operation of the department. Demonstrates Advent Healths core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork. Performs other duties as assigned. Knowledge, Skills, and Abilities: Basic computer and filing skills [Required] Ability to communicate professionally with an acceptable use of English and spelling [Required] Ability to follow directions [Required] Ability to work independently in most situations while multitasking [Required] Ability to work with people of various diverse backgrounds [Required] Customer service skills [Required] Knowledge of PFS procedures [Preferred] Knowledge of computer programs including Sunport, Cerner (registration screens and scheduling) [Preferred] Medical terminology [Preferred] Ability to communicate in Spanish [Preferred]Education: High School Grad or Equiv [Preferred]Field of Study: in Health Services Administration or other related medical or business field. Work Experience: N/ A - Additional Information: N/ A - Licenses and Certifications: N/ A - Physical Requirements: (Please click the link below to view work requirements)Physical Requirements - km 2677 Pay Range:$16.63 - $26.60