BSH Home Appliances Corporation seeks Business Consultant II at its facility located at 100 Bosch Blvd., New Bern, NC 28562. Perform design activities of support processes as well as communicate with corporate and remote teams. Cooperate with other IT teams such as development teams and support teams in other regions. Supply necessary manuals and technical documentation in JIRA, WIKI, SDD and HPSM. Facilitate the implementation and support of IBP- APO-DDMRP applications and processes. Perform detailed analysis of complex business process requirements and provide appropriate system solutions. Identify, interpret, validate and document customer requirements. Facilitate workshops to collect business requirements. Map client business requirements, processes and objectives as well as develop necessary product modifications to satisfy clients' needs. Design, customize, configure and perform testing. Identify gaps, issues and work around solutions. Act as liaison with client for troubleshooting including investigating, analyzing, and solving software and business process problems. Handle changes or emergency transport as needed for high priority issues. Document functional designs, test cases and results. Proactively identify and propose business process as well as system enhancements. Provide consulting services on both new implementations and existing support projects. Ensure a high level of interaction with business consulting teams of the regions. Work self-directed and independently. Act as a contact between the business functions and the technical team. Provide ad-hoc training and user support as required. Work on and complete other tasks assigned. Focus on Manufacturing Execution System (MES), In Factory Programming on Production Line (IFP) and Quality Management Systems for production (end of line tests). Handle Quality Management Systems for laboratories, Integrated Factory Logistics including AGV and Demand Planning. Work on Master Data in related Functions, Repetitive Manufacturing Functions, Test planes, Routings, Work centres, Production and Planned Orders, Sales and Distribution, System interfaces (between systems), Shop floor Add-on (MES Add-on) and Logistics Information System/ Reporting of S 4 HANA. Configure, integrate and customize existing IT services to meet the Business requirements. Evaluate business functions to determine technical changes that can be made to improve processes. Manage end-to-end crossmodule IT projects, ensuring that they are delivered within scope, budget, and timeline. Coordinate with cross-functional teams, including developers, system administrators, and business analysts, to drive project success. Facilitate change management activities, including stakeholder engagement, communication, and training, to ensure smooth adoption and utilization of IT solutions across the organization. Provide user training for end- and key-users as well as a process stewards. Identify potential risks and issues related to IT projects and initiatives. Develop and implement mitigation strategies to minimize risks and ensure data security, compliance, and privacy. Provide first and second level technical support as well as handle the troubleshooting in MES, IBP, SAP Servers. Support PP, WM, MM, FICO, Analytics, Sales, Distribution and other team members. Assist with hardware and software installations and perform all other duties as assigned. WAGE RANGE: $112,050.00-$142,344.00 REQS: This position requires a bachelor’s degree or foreign equivalent in Computer Science, Systems Engineering, Business Administration or a related field. Plus 3 years of experience as a Business Consultant, Production Planner or in an occupation involving SAP modules in the manufacturing industry. Additionally, the applicant must have employment experience with: (1) TMS; (2) Production for manufacturing execution system; (3) ABAP programming, debugging and troubleshooting; (4) User experience design and digital business models; (5) SAP S 4 HANA, Windows based PCs, Industrial PCs and Printers, Thin Client and Tablet PCs; and (6) Microsoft Office products (Word, Excel, PowerPoint, and Power BI). Travel Requirements: 10%, international and domestic travel. Applicants who are interested in this position should apply ? search [Business Consultant II (Multiple Positions) / Reference # - 10249