Clean and maintain lobby area and other public areas Contribute positively to the team within the department Prepare for any/all guest requests Participate in on-going training Comply with Valencia Hotel Group (and its affiliates) standards and regulations to encourage safe and efficient hotel operations. Maintain regular attendance in compliance with Valencia Hotel Group (and its affiliates) standards as required by scheduling which will vary dependent upon the hotels needs Complete other duties as assigned by Supervisor (which may include other facets of housekeeping to include room attendant duties, laundry, houseperson duties, etc.) Immediately responds to any potentially dangerous conditions such as wet floors Maintain communication with team members to ensure assigned tasks/ requests are completed in a timely manner. Handle guest issues and special requests to best of ability to ensure guest satisfaction. Ensure guest preferences are completed as requested. Verify assignments have been completed before the end of the shift Responsible for maintaining hotel equipment ensuring to wash and clean equipment as needed to ensure it is kept in proper working conditions (such as vacuums) Be extremely courteous to all customers and fellow employees Ability to follow safety guidelines. Must possess knowledge of chemical mixtures and read labels. Ability to overcome unexpected obstacles through resourceful means. Supportive Functions: In addition to performing the essential, basic, and other functions, this position may require the associate to perform a combination of the following functions: Cleaning of guest rooms Delivery of guest room amenities