Performance Consulting & Business Strategy Partner with senior stakeholders to diagnose performance gaps using data, diagnostics, and AI-powered analytics. Recommend the right solution — learning, process, tooling, or job aids — and tie it to clear business outcomes. AI-Augmented Learning Design Lead to lead the design of evidence-based learning grounded in adult learning and cognitive science. Apply AI across the design lifecycle — ideation, content, scenarios, media, accessibility — while ensuring quality and accuracy. Build AI-enabled modalities including role-play partners, adaptive simulations (AR/ VR), coaching bots, personalized pathways, and real-time feedback engines. Prototyping, Measurement & Delivery Rapidly prototype and iterate using AI tools to compress design cycles. Define success metrics, interpret outcomes with AI-assisted analytics, and deliver clear insights to executive audiences. Manage complex, multi-stream projects using Agile principles. Influence & Cross-Functional Leadership Lead cross-functional initiatives, coach peers, and adapt communication to audiences with varied expertise. Build strong working relationships across the TSRM team, SMEs, and stakeholders. Minimum Qualifications:BA/ BS required; advanced degree in Instructional Design, Learning Sciences, Cognitive Science, Educational Technology, or related field preferred .0 years designing measurable, experiential learning for technical sellers or Solution Engineers in corporate environments . years integrating AI (generative AI, adaptive platforms, AI-driven simulations, intelligent tutoring, conversational AI) into learning experiences. Working knowledge of AI components (agents, LL - Ms, graphs, generative systems) to partner effectively with AI Engineers. Track record of selecting evidence-based strategies that delivered measurable business results. Experience as a performance consultant partnering with senior stakeholders. Proven team performance that strengthened business outcomes. Preferred Qualifications:7 years building task-based learning experiences for technical sales or Solution Engineering roles. Advanced application of cognitive science, design thinking, and experiential learning. Hands-on fluency with AI tools such as Chat. GPT, Claude, Gemini, Copilot, Synthesia, Hey. Gen, Eleven. Labs, and AI-enabled authoring tools. Proficiency in Articulate 360, Adobe Creative Cloud, and Camtasia; AR/ VR experience strongly preferred. Experience with an LMS and SCORM/x. API tools; familiarity with LX - Ps and adaptive learning systems a plus. Strong storyboarding and visual design skills. Excellent writing and communication, including scriptwriting for AI-narrated and human-delivered content. Strong performance consulting, presentation, and executive communication skills. Project management agility in fast-changing environments. Self-directed in a hybrid/remote setting. Commitment to responsible AI use — data privacy, bias mitigation, accuracy, and transparency.#We. Are. Cisco#We. Are. Cisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! We are an equal opportunity employer and value diversity our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.@Cisco #Cisco. Jobs #W - Are. Cisco. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.