Strong knowledge of hand tools and proper usage, including a digital multimeter. Ability to troubleshoot hardware/software, solve complex equipment problems. Provide direct support to Internal & External Customers. Facilitate issue identification and analysis; Investigate and resolve technical issues. Act as conduit for Field Service to Technical Support & Engineering for advanced issue resolution. Provides timely, detailed and accurate reports on analysis work performed. Demonstrates ability to handle challenging projects to ensure customer satisfaction. Accountable for team technical competency & skills certification. Interacts with multiple disciplines and personnel within organizations Effective written and verbal communication skills. Highly motivated, organized and able to work independently. A collaborative and cooperative attitude YOU MUST HAVE - Associate degree in Electronics, Engineering Technology, Instrumentation, HVAC, Fire Alarm Systems, or a related technical field; OR 1–2 years of equivalent hands-on field service experience; OR completion of military technical training with 1–2 years of field experience 1–2 years of experience using Microsoft Office Suite, including Excel, Word, SharePoint, and PowerPoint, for documentation, reporting, service tracking, and communication Basic understanding of electrical systems, troubleshooting, and field service operations Valid driver’s license and ability to travel to customer sites as needed. WE VALUE 2 years of experience applying customer support and product support best practices in a field service, technical service, or industrial environment 1 years of industry experience in gas detection, fire alarm, HVAC controls, instrumentation, or related technical field preferred Proven verbal and written communication skills with the ability to effectively support customers, document service activity, and coordinate with internal teams Demonstrated continuous improvement mindset with experience identifying process improvements that increase efficiency, service quality, or customer satisfaction Working knowledge of Salesforce.com, SharePoint, SAP, and Microsoft Excel for service tracking, reporting, and customer support documentation Strong organizational skills with the ability to manage multiple service requests, priorities, and deadlines in a fast-paced environment Experience training or mentoring junior technicians, team members, or customers on system operation and service procedures Ability to positively influence, motivate, and support a team while maintaining high standards of safety, service, and accountability. BENEFITS OF WORKING FOR HONEYWELL - In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more. The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posted : June 09, 2026 ABOUT HONEYWELL - Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more. THE BUSINESS UNIT - Honeywell Gas Detection is a global leader in gas detection technology, providing innovative solutions that protect people, assets, and the environment. Our products are designed to detect a wide range of gases in various industrial applications, ensuring safety and compliance with regulatory standards. We are committed to delivering reliable, high-quality gas detection systems supported by expert service and technical support teams worldwide. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more