Assist children with meals, bathing, hygiene and other daily routine tasks. - Supervise and account for children and youth. - Develop, plan, supervise, and participate in daily recreational and social activities, including outdoor programs and physical exercise. - Implement facility policies, procedures, and techniques to assess and instruct children and youth in positive behavior management, socialization, and living skills. - Observe and document the behavior, development and needs of children and youth; prepare incident and other written reports. - Consult and communicate with shift leaders, supervisors and professional staff concerning behavior issues and the needs of children and youth. - Perform light housekeeping duties to ensure a neat, clean and orderly environment, such as bed making, laundry, and take inventory of clothes, linens, food and supplies. - Give verbal and physical reassurance and provide guidance to children and youth in distress. - Interview involved parties and/or respond to critical incidents and emergency situations. - Participate and assist in de-escalation and emergency hands-on techniques. - Conduct conferences with assigned residents to document behavior and progress. - Carry out daily living plans for children and youth, developed by a multi-disciplinary team of facility staff. - Transport and/or accompany individual and groups of children and youth to appointments or on field trips outside the facility. - Participate and assist in life saving measures such as First Aid, Narcan and Defibrillator. - Order and restock supplies. - Conduct group meetings with children and youth to discuss facility rules and procedures, address concerns, and provide instructional information on appropriate behavior management and use of living skills. - Assist in the intake and release of children and youth. - Provide responsive, high-quality service to County employees, representatives of outside agencies and members of the public by providing accurate, complete and up-to-date information, in a courteous, efficient and timely manner. MINIMUM QUALIFICATIONS OPTION I - Experience: Six months as a Community Services Assistant and/or Social Services Assistant in any Riverside County department. OPTION II - Experience: One year of performing direct care services in either a social service, healthcare, mental health, or a public or private agency and/or organization. OPTION III - Education: Completion of 6 semester or 9 quarter units from an accredited college or university preferably with course work in psychology, sociology, social welfare, social/human services, other behavioral sciences, or a related field to the assignment. ALL OPTIONS - Knowledge of: Basic public social service programs at the state and local level; basic principles of public assistance policies, laws, rules, and regulations governing public social services agencies; current issues, in the field of social services; behavioral patterns of the disadvantaged including children and youth; cultural and ethnic attitudes towards community and social services; basic principles of interviewing and problem-solving methods; basic dynamics of child development; principle of group dynamics control and discipline; basic psychological, behavioral, sociological, and cultural factors in dealing with dependent children; state and county rules, regulations, and procedures governing emergency childcare/residential care facilities; Welfare and Institutions Code. Ability to: Work effectively with a wide variety of agencies, organizations, and individuals; interview, evaluate children and youth and recognize the relevant and significant factors pertaining to their needs; implement basic social service plans and monitor children and youth’s progress toward established goals; understand and evaluate basic psychological, cultural, and social factors affecting behavioral patterns; explain department procedures; interpret agency programs and policies to individuals, agencies, and organizations; read and interpret information obtained from computers, microfilms, and written documents; obtain information in a non-intrusive but persuasive manner; interact effectively with people from diverse cultures and socio-economic backgrounds.