The Clerical Assistant supports the clerical and administrative needs of the office. You will assist with organizing case files, ensuring documentation is properly retained, and supporting staff in connecting clients to resources. This role requires a high level of collaboration and confidentiality. This position is in Fort Wayne, Indiana, and will support staff in Allen County, and surrounding counties as needed. Salary:This position traditionally starts at an annual salary of $31,668 but may be commensurate with education and job experience. Use our Compensation Calculator to view the total compensation package. A Day in the Life: Responsibilities include:Maintain a variety of files, update case files as new material is collected, ensure that information is kept organized and that all necessary case documentation is retained in compliance with the record retention policy. Prepare reports involving tabulations and balancing of posted data and simple arithmetic calculations. Answer inquiries over the telephone or in person concerning regulations or procedures within specialized area. Receive and prepare replies to routine correspondence. Operate office machines related to specific area of work. The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time. What You'll Need for Success: You must meet the following requirements to be considered for employment:Working knowledge of administrative work specific procedures. Ability to be tactful in dealing with persons over the telephone and in person. Ability to make clerical decisions regarding appropriate procedures within specific program area. Working knowledge of computer software systems and data entry procedures. Ability to make simple arithmetic computations. Ability to maintain confidential records. Ability to perform essential functions with or without reasonable accommodation. A degree is not required. Supervisory Responsibilities/ Direct Reports: This role may be utilized in a supervisory capacity based on agency needs.