Responsible for performing general distribution center operations and supporting management by acting as the first line of assistance for associates. Depending on the volume/size of the facility, it may have specialized tasks or a generalized role working in all departments. Major Tasks, Responsibilities and Key Accountabilities. Coaches and trains lower-level EDC associates on the proper execution of distribution center duties, ensuring policies and procedures are followed. Exhibits detailed knowledge of all distribution center roles and is qualified in all aspects of distribution center operations. Safely operates forklift or other machinery to complete tasks such as loading, unloading, sorting, picking, stocking, staging, and transportation of goods. Operates pallet jacks or other machinery to complete tasks such as unloading, sorting, staging, and transporting products. Verifies and enters data into the system. Maintains condition of work area. Stocks product in designated locations or locates to pull correct quantities to fulfill customer orders and meet productivity and accuracy goals. Tasks such as receiving, returns, inventory, order layout, data entry, and loading trucks considering cubic weight, size, and characteristics of load. Conducting safety inspections, providing training for all team members, enforcing safety policies, maintaining a clean work environment, managing hazardous materials, and developing emergency evacuation plans to ensure safety in the distribution center. Other duties as assigned. Nature and Scope. Problems are typically difficult and/or high impact. Troubleshoots complex support or operational problems for junior level associates. Under limited supervision, independently resolves issues and applies a variety of methods to develop customized solutions. May lead the daily operations of a department or team. Work typically involves infrequent review of output by a supervisor or direct customers of the process. Assists with supervisory duties but does not have hiring/firing authority. Trains, delegates tasks, and reviews the work of junior level associates. Work Environment. Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Typically requires overnight travel less than 10% of the time. Education and Experience. Technical certification or associate degree may be required in some areas. Generally 7 years of experience in area of responsibility. Preferred Qualifications. Leadership Skills. Ability to Lead and train warehouse associates. Assigning daily tasks and monitoring workflow. Enforcing safety procedures and company policies. Strong communication and team coordination skills. Problem-solving and decision-making under pressure. Technical Skills. Experience with Warehouse Management Systems (WMS) or ERP systems. Use of RF scanners and inventory tracking tools. Basic computer skills (Microsoft Excel, email, etc.)Knowledge of inventory control practices (cycle counts, audits)Equipment & Physical Requirements. Forklift certification (sit-down, stand-up, or reach truck)Ability to lift 40–75 lbs regularly. Comfortable working on feet for long shifts. Experience operating pallet jacks and other material handling equipment. If you’re