This recruitment is only open to current San Bernardino County, San Bernardino County Fire Protection District (SBCFD), or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX) or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment. Your County employment must be clearly listed in your work experience. The Office of Veterans Affairs (VA) is recruiting for is recruiting for a Veteran Service Officer Technician who perform administrative clerical support work involving a variety of complex programs and services within the department. Incumbents will provide support with case management and claims processes, interpreting and explaining program regulations, policies and procedures, explaining program benefits and resources, and prepares necessary correspondence and reports; maintains records. To learn more about the Department of Veterans Affairs, follow this link to the Veterans Affairs website. - Official Title: Office Specialist For more detailed information, view the Office Specialist job description. EXCELLENT BENEFITS - To review job-specific benefits, refer to:Summary of Benefits. Memorandum of Understanding (MOU)CONDITIONS OF EMPLOYMENT Accreditation: Incumbents must obtain California Department of Veterans Affairs (CALVET) accreditation within eighteen (18) months of hire. Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements CANDIDATES MUST MEET THE FOLLOWING REQUIREMENT: EXPERIENCE - Must possess two (2) years of full-time equivalent work experience performing complex clerical tasks in an office environment. Experience may include duties performed that are non-routine in nature and requires exercising independent decision making related to duties performed for case management, determining eligibility and/or providing services. IMPORTANT NOTES:Qualifying experience is typically equivalent to the San Bernardino County Senior Office Assistant (OAIII) classification and above. Note: Retail sales and food service experience is not qualifying. All work experience must be clearly detailed and demonstrated on the application AND supplemental questionnaire to ensure qualifications are properly considered (resumes are not reviewed). All information must be current and up to date. Desired Qualifications The ideal candidate will possess excellent interpersonal, customer service, time management and computer skills. VA benefits and case management experience is highly desired. Candidates who exhibit strong integrity, loyalty and commitment to the job, empathy towards others, and who demonstrate strong active listening and communication skills is highly desired.