Senior Network Infrastructure Technician (L3) – Cruise Ship Operations
Remote
Saturday, 13 June 2026
The Senior Level 3 Network Technician will serve as the primary onsite technical resource supporting enterprise networking, virtualization, server infrastructure, and data center operations aboard cruise vessels. This individual will play a key role in the migration of shipboard environments from VMware to Hyper-V utilizing Veeam while ensuring maximum uptime and operational continuity. The ideal candidate is a highly skilled technician with strong Cisco networking expertise, virtualization experience, and advanced troubleshooting capabilities who can work independently with minimal supervision in remote and dynamic environments. Key Responsibilities. Provide Level 3 support for complex network, server, virtualization, and infrastructure issues. Install, configure, maintain, and troubleshoot Cisco network environments, including switches, routers, firewalls, and wireless infrastructure. Support and administer Microsoft Windows Server environments, including Active Directory, DNS, DHCP, Group Policy, and related services. Manage and troubleshoot virtualization platforms including Hyper-V and VMware. Perform network diagnostics, root cause analysis, and resolution of performance, connectivity, and infrastructure issues. Support data center operations, including rack and stack activities, cabling, hardware replacement, and infrastructure upgrades. Coordinate and execute planned maintenance activities while minimizing operational impact. Document technical issues, resolutions, system configurations, and operational procedures. Serve as the primary technical resource onsite and provide guidance to remote support teams as needed. Maintain adherence to client operational procedures, security standards, and compliance requirements. Represent the company professionally when interacting with client stakeholders, vessel personnel, and third-party vendors. Qualifications Preferred Certifications. Microsoft Certified: Azure Administrator Associate (AZ-104)Microsoft Certified: Azure Solutions Architect Expert (AZ-305)Microsoft Certified: Windows Server Hybrid Administrator Associate. Comp. TIA Server Cisco CCNA or CCNP - Veeam Certified Engineer (VMCE)VMware Certified Professional (VCP) Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a "live person". Options Apply for this job online.