As a Member Service Representative, you will deliver exceptional member experiences by providing prompt, efficient and courteous member service and process accurate teller transactions. You will cross-sell credit union products and services in alignment with members' financial needs and the strategic goals of the credit union. The MSR also serves as a front-line contact for most member dealings at the credit union. Work Schedule Rotation: Mon-Fri, should be available to work 7:45 am for earliest shift, and until 6:15 pm on latest shift; Also, every other Saturday from 9 am-12 pm Our Ideal Candidate:- Collaborative teammate with excellent interpersonal and communication skills.- Great listener with strong desire to help people.- Ability to accurately process transactions and requests.- Thrives handling multiple tasks in fast paced, service-oriented environment.- Embraces new opportunities with strong initiative to accomplish tasks. What You Will Do: Accurately process teller transactions, including deposits, withdrawals, and loan payments. Serve as primary contact and build relationships with CFCU members. Understand and cross-sell CFCU products and services. Achieve individual and branch goals for member experience, transaction accuracy, and product cross-sells. Work Schedule: Monday Friday and rotating Saturdays. Education and Qualifications High school diploma or G.E.D. Minimum 1 year of experience in financial institution or retail customer sales\/service environment required. Prior cash-handling experience preferred.