Collections Processing Assistant II - Shared Services Processing

Long Island City

Tuesday, 16 June 2026

Reporting to a Senior Collections Processing Associate (Supervisor), the Collections Processing Assistant II:Works with manual and automated systems to sort library materials, supplies, and inter-branch mail accurately. Prepares print and non-print library materials for circulation (open boxes, vet, separate and shelve new materials, item record creation, labeling materials, cover library books for preservation, etc.) and is required to meet daily departmental expectations. Prepare print and non-print materials for research materials (open boxes, vet, separate and shelve new materials, label materials, cover library books for preservation, and check out items to Recap. Prepare both print and non-print library materials for My. Library. NYC, including linking and processing teacher sets, fulfilling requests, managing set returns, and conducting shelf and collection inventory. Receives and vets materials in the Integrated Library System (ILS). Transports book trucks and other containers to designated locations. Data entry and record maintenance. Open cartons and shelves of vendor supplies for operational usage as directed. Separates designated materials and stages them for delivery within Book. Ops Logistics Operations: Receiving and Processing, Sorting, My. Library. NYC, and Distribution. Works on specialized projects as they arise as directed. When necessary, works within other Bookops units to provide service to our patrons. Performs other related duties as required. Required Education & Certifications. HS Diploma or GED - Required Experience. Experience working in a high-volume warehouse environment is a plus. Strong interpersonal, oral, and written communication skills. Ability to maintain a high degree of accuracy in organizing and handling detailed work tasks simultaneously. Demonstrated ability to work effectively in a team environment as well as independently. Knowledge of Microsoft Word, Excel, and Google Drive. Demonstrated flexibility, reliability, punctuality, and attention to detail. Required Skills. Accountability and Professionalism – Demonstrates enthusiasm for and commitment to the position and accepts responsibility for personal actions. Must be reliable and punctual, also flexible and dynamic. Customer Service – Commits to meeting the expectations of internal and external customers. Listens and responds effectively to customer questions; resolves customer problems to the customer’s satisfaction; respects all internal and external customers. Collaboration and Teamwork – Supports a positive team environment in which members participate, respect, and cooperate with each other to receive desired results. Job-Specific Knowledge and Skills - Plans, prioritizes, and organizes work effectively to produce measurable results; keeps current with and effectively applies new work methods, skills, and technologies to complete work.

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