Major Responsibilities:Ensures accuracy of specimen processing, efficient operations, proper staffing levels, and resource utilization. Works collaboratively with pathologists and clinical and administrative leadership to ensure laboratory services effectively support the clinical and safety initiatives of the enterprise. Directs and oversees efficient operations including acting as a liaison to lab leadership. Maintains competency in processes in defined discipline for area of responsibility. Serves as competency assessor and department subject matter expert. Identifies, develops, and implements performance improvement processes to enhance patient satisfaction, teammate engagement and physician satisfaction. Plans and actively participates in implementation of standards and systems to enhance quality, consistency, efficiency, and timeliness in areas of responsibility. Fosters innovation to support both current and future needs. Ensures all operations and policies are in accordance with all local, state, and federal laws, regulations, and accreditation requirements including Clinical Laboratories Improvement Act, College of American Pathologists, Occupational Safety and Health Administration, Food and Drug Administration, Joint Commission, and other applicable regulatory and accrediting agencies. Develops processes to ensure continual inspection readiness. Develops and maintains effective communication. Collaborates with other leadership to provide excellent customer service. Selects, coaches, and develops team. Sets clear expectations to inspire and motivate the team. Manages performance by recognizing achievement, providing feedback, and administering progressive discipline when necessary. Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations. Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that people actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business. Education Required:High school diploma or equivalent Experience Required:Typically requires 3 years of experience in laboratory operations. Knowledge, Skills & Abilities Required:?Demonstrated leadership skills including decision making, delegation, team building, customer service, and conflict resolution. Knowledge of regulatory compliance, accrediting and licensing agency requirements. Intermediate computer skills including knowledge and experience with laboratory information systems. Excellent organization and communication skills. Physical Requirements and Working Conditions:????Operates all equipment necessary to perform the job. Frequently lifts up to 10 lbs. Occasionally lifts up to 50 lbs. Must be able to sit, stand, walk, twist and bend the majority of the workday. May be exposed to mechanical, electrical, and/or infectious agents. Will be exposed to human blood and body fluids. Must wear appropriate safety protection, i.e. laboratory coats, gloves, gowns and/or eye protection. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.