Financial Aid Coordinator – Special Populations

Columbia

Thursday, 18 June 2026

The Financial Aid Coordinator – Special Populations supports the accurate, compliant, and student-centered delivery of financial aid for designated special population programs. Reporting to the Associate Director for Special Populations, Opportunity, and Access, the position analyzes applications, verifies eligibility, and processes awards (including HRSA and other program-specific aid) for students in selected programs; maintains specialized student coding to ensure correct loan periods, cost of attendance, and packaging; and counsels students and families on requirements, resources, and next steps. The coordinator functions with limited supervision and exercises significant independent judgment in applying federal, state, and institutional regulations to individual cases, while partnering with campus units to support recruitment, retention, and timely degree progress for these populations. Job Related Minimum Required Education and Experience Requires a bachelor’s degree in a job related field and 2 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience. Required Certification, Licensure/ Other Credentials Preferred Qualifications Direct experience performing application analysis, awarding/adjustments, and student counseling/advising in a Title IV environment; experience maintaining program-specific student coding (e.g., loan periods, COA adjustments) and coordinating with academic departments. Experience working in high-volume, deadline-driven settings that require accuracy, confidentiality, and customer contact. Knowledge/ Skills/ Abilities Working knowledge of Title IV regulations and institutional financial-aid policies/procedures; understanding of needs analysis, verification, professional judgment, packaging, and disbursement processes, with emphasis on special-program populations and HRSA awarding/cleanup, Analytical and problem-solving skills to interpret complex and changing regulations and apply them accurately to individual student records. Strong student advising/counseling skills, with demonstrated ability to explain complex requirements to students and families with clarity and empathy. High level of data accuracy and attention to detail in a high-volume, time-compressed work cycle; proven written and verbal communication skills. Job Duties Job Duty Assists the Associate Director, Student Populations, Opportunity, and Access in maintaining student coding for special programs for accurate processing regarding loan periods, COA, and loan processing. Enrollment verification for proper student grade level aid processing using information supplied by the department of study, such as the cohort roster of student information. Essential Function Yes Percentage of Time 25 Job Duty Delivers student financial aid services to all students enrolled in academic programs defined as selected under this position at the University to include but not limited to: – maintenance of a thorough knowledge of all aid processes and how they may impact the various populations selected under this position – counseling/advising these students regarding all appropriate financial aid related information and processes – reviewing the applications and information of these students for accuracy and eligibility issues – analyzing these students’ application information to assess particular situations and needs – initiating necessary follow-up to resolve inconsistency or potentially inaccurate information. Essential Function Yes Percentage of Time 25 Job Duty Participates in the special program student application analysis, awarding, and award adjustment; counsels/advises regarding aid application requirements, available resources, and the aid award through delivery processes. Counsels’ students, awards HRSA aid, and provides cleanup of HRSA aid. Essential Function Yes Percentage of Time 20 Job Duty Participates in the general student application analysis, awarding, and award adjustment; counsels/advises regarding general aid application requirements, available resources, and the aid award through delivery processes. Essential Function Yes Percentage of Time 10 Job Duty Participates in the development and delivery of financial aid instructional programs that contribute to the recruitment and retention of students in the special programs. Essential Function Yes Percentage of Time 10 Job Duty Assists in Special Programs outreach and other Special Program administrative efforts when needed. Essential Function Yes Percentage of Time 10 Position Attributes Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing. Safety Sensitive or Security Sensitive No Hazardous weather category Non-Essential Posting Detail Information Number of Vacancies 1 Desired Start Date Job Open Date 06/17/2026 Job Close Date 08/01/2026 Open Until Filled No

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